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	<title>GuildQuality Blog &#187; Miscellaneous</title>
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	<link>http://www.guildquality.com/blog</link>
	<description>Building a Community of Quality: A discussion of our service, home building, remodeling, real estate, quality, professionalism &#38; customer service</description>
	<lastBuildDate>Wed, 08 Feb 2012 21:59:26 +0000</lastBuildDate>
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		<title>New GuildQuality Banner</title>
		<link>http://www.guildquality.com/blog/2012/02/02/new-guildquality-banner/</link>
		<comments>http://www.guildquality.com/blog/2012/02/02/new-guildquality-banner/#comments</comments>
		<pubDate>Thu, 02 Feb 2012 16:25:57 +0000</pubDate>
		<dc:creator>Geoff Graham</dc:creator>
				<category><![CDATA[Miscellaneous]]></category>
		<category><![CDATA[Not In Archive]]></category>
		<category><![CDATA[marketing]]></category>
		<category><![CDATA[newsletter]]></category>

		<guid isPermaLink="false">http://www.guildquality.com/blog/?p=4157</guid>
		<description><![CDATA[We don&#8217;t normally exhibit at conferences and trade shows, and as such, we have very little in the way of physical marketing collateral. However, we have a bunch of events in the first half of the year that required us to produce some materials. One of the first pieces arrived today: A &#8220;popup&#8221; banner. Here [...]]]></description>
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		<title>Call for entries: Best Examples of Green Building</title>
		<link>http://www.guildquality.com/blog/2012/01/30/best-green-building-contest/</link>
		<comments>http://www.guildquality.com/blog/2012/01/30/best-green-building-contest/#comments</comments>
		<pubDate>Mon, 30 Jan 2012 20:37:19 +0000</pubDate>
		<dc:creator>Geoff Graham</dc:creator>
				<category><![CDATA[Event announcements]]></category>
		<category><![CDATA[Miscellaneous]]></category>
		<category><![CDATA[Not In Archive]]></category>
		<category><![CDATA[book]]></category>
		<category><![CDATA[contest]]></category>
		<category><![CDATA[green building]]></category>
		<category><![CDATA[newsletter]]></category>

		<guid isPermaLink="false">http://www.guildquality.com/blog/?p=4072</guid>
		<description><![CDATA[2/1/2012 Update: To clarify, this contest is open to Guildmembers &#38; non-members alike, homebuilders &#38; remodelers, architects &#38; developers, commercial contractors &#38; residential contractors, etc. Unfortunately, if you are a Rhode Islander or a Québécois, or if you live outside of North America, then you are ineligible. My apologies. The contest: GuildQuality will feature pictures [...]]]></description>
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		<slash:comments>0</slash:comments>
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		<title>There&#8217;s no excuse for incomprehensibility</title>
		<link>http://www.guildquality.com/blog/2012/01/20/incomprehensibility/</link>
		<comments>http://www.guildquality.com/blog/2012/01/20/incomprehensibility/#comments</comments>
		<pubDate>Fri, 20 Jan 2012 20:12:33 +0000</pubDate>
		<dc:creator>Geoff Graham</dc:creator>
				<category><![CDATA[Miscellaneous]]></category>
		<category><![CDATA[communication]]></category>
		<category><![CDATA[newsletter]]></category>
		<category><![CDATA[oops]]></category>
		<category><![CDATA[sales]]></category>

		<guid isPermaLink="false">http://www.guildquality.com/blog/?p=4003</guid>
		<description><![CDATA[We just received this email from the account manager representing our accounting software. I believe he&#8217;s trying to tell us that he&#8217;s raising our prices, though his writing style doesn&#8217;t make that obvious. A price increase should always be a tough thing to request &#8212; especially of a low maintenance client who has been with [...]]]></description>
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		<slash:comments>0</slash:comments>
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		<title>A few words about sharing (and SOPA)</title>
		<link>http://www.guildquality.com/blog/2012/01/19/a-word-about-sharing-sopa/</link>
		<comments>http://www.guildquality.com/blog/2012/01/19/a-word-about-sharing-sopa/#comments</comments>
		<pubDate>Thu, 19 Jan 2012 16:29:21 +0000</pubDate>
		<dc:creator>Geoff Graham</dc:creator>
				<category><![CDATA[Miscellaneous]]></category>
		<category><![CDATA[Not In Archive]]></category>
		<category><![CDATA[newsletter]]></category>
		<category><![CDATA[SOPA]]></category>

		<guid isPermaLink="false">http://www.guildquality.com/blog/?p=3975</guid>
		<description><![CDATA[This morning, daily5Remodel shared what we&#8217;ve been up to with GuildQuality Maps. Check out Leah&#8217;s post, as well as all the other wonderful stuff that&#8217;s being discussed in her community of remodelers. GQ Maps is a product of a whole lot of sharing &#8212; sharing between me and the rest of our team, sharing between [...]]]></description>
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		<title>Measuring Success &amp; Satisfaction of Your Customers</title>
		<link>http://www.guildquality.com/blog/2012/01/13/measuring-customer-satisfaction/</link>
		<comments>http://www.guildquality.com/blog/2012/01/13/measuring-customer-satisfaction/#comments</comments>
		<pubDate>Fri, 13 Jan 2012 17:43:43 +0000</pubDate>
		<dc:creator>Erica England</dc:creator>
				<category><![CDATA[Articles]]></category>
		<category><![CDATA[Miscellaneous]]></category>
		<category><![CDATA[Not In Archive]]></category>

		<guid isPermaLink="false">http://www.guildquality.com/blog/?p=3941</guid>
		<description><![CDATA[Timber Frame Business Council, a nonprofit organization providing information and resources for the timber frame industry, featured GQ and Guildmembers Lancaster County Timber Frames in their weekly update today. Thanks for the mention TFBC! How is your company using GuildQuality to measure success and customer satisfaction?]]></description>
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		<title>Letter from the Founder: What drove our success in 2011?</title>
		<link>http://www.guildquality.com/blog/2011/12/30/founder-2011-success/</link>
		<comments>http://www.guildquality.com/blog/2011/12/30/founder-2011-success/#comments</comments>
		<pubDate>Fri, 30 Dec 2011 15:25:08 +0000</pubDate>
		<dc:creator>Geoff Graham</dc:creator>
				<category><![CDATA[About GuildQuality]]></category>
		<category><![CDATA[Miscellaneous]]></category>
		<category><![CDATA[Not In Archive]]></category>
		<category><![CDATA[2011]]></category>
		<category><![CDATA[newsletter]]></category>
		<category><![CDATA[year in review]]></category>

		<guid isPermaLink="false">http://www.guildquality.com/blog/?p=3809</guid>
		<description><![CDATA[Over the last few weeks, many conversations with our Guildmembers have started with a question: &#8220;How will your year wrap up?&#8221; I&#8217;ve responded by sharing some highlights: 2011&#8242;s revenue and net income are both record highs; Guildmember satisfaction is strong and, as a result, our membership churn remains very low; and we added a full [...]]]></description>
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		<title>Southern-style software = healthy software</title>
		<link>http://www.guildquality.com/blog/2011/12/28/southern-style-software-healthy-software/</link>
		<comments>http://www.guildquality.com/blog/2011/12/28/southern-style-software-healthy-software/#comments</comments>
		<pubDate>Wed, 28 Dec 2011 18:02:24 +0000</pubDate>
		<dc:creator>Geoff Graham</dc:creator>
				<category><![CDATA[About GuildQuality]]></category>
		<category><![CDATA[Articles]]></category>
		<category><![CDATA[Miscellaneous]]></category>
		<category><![CDATA[Atlanta]]></category>
		<category><![CDATA[business]]></category>
		<category><![CDATA[financing]]></category>
		<category><![CDATA[newsletter]]></category>
		<category><![CDATA[silicon valley]]></category>
		<category><![CDATA[startups]]></category>

		<guid isPermaLink="false">http://www.guildquality.com/blog/?p=3856</guid>
		<description><![CDATA[Yesterday, Fox News published a short story highlighting some of the unique aspects of building a software company in the South. The article featured comments from Pardot CEO David Cummings, bigWebApps CEO Patrick Clements, and me. I thought I&#8217;d take a moment to elaborate on a subtle point from the article, and what that means [...]]]></description>
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		<slash:comments>0</slash:comments>
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		<title>Are you in a circle?</title>
		<link>http://www.guildquality.com/blog/2011/12/27/are-you-in-a-circle/</link>
		<comments>http://www.guildquality.com/blog/2011/12/27/are-you-in-a-circle/#comments</comments>
		<pubDate>Tue, 27 Dec 2011 22:24:04 +0000</pubDate>
		<dc:creator>Geoff Graham</dc:creator>
				<category><![CDATA[Articles]]></category>
		<category><![CDATA[Miscellaneous]]></category>
		<category><![CDATA[Video]]></category>
		<category><![CDATA[newsletter]]></category>

		<guid isPermaLink="false">http://www.guildquality.com/blog/?p=3849</guid>
		<description><![CDATA[FastCompany describes the Power of Circles: As business owners, we&#8217;re often living out on our own insular Tahiti. Rarely do we have the opportunity to ask questions of other folks who have walked a mile in our shoes. Small, trusted, intentional networks help temper that challenge. I circle up with my Entrepreneurs Organization &#8220;Forum&#8221; every [...]]]></description>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Urbanized: A documentary film by Gary Hustwit</title>
		<link>http://www.guildquality.com/blog/2011/11/03/urbanized-a-documentary-film-by-gary-hustwit/</link>
		<comments>http://www.guildquality.com/blog/2011/11/03/urbanized-a-documentary-film-by-gary-hustwit/#comments</comments>
		<pubDate>Thu, 03 Nov 2011 17:29:39 +0000</pubDate>
		<dc:creator>Geoff Graham</dc:creator>
				<category><![CDATA[Miscellaneous]]></category>
		<category><![CDATA[Video]]></category>
		<category><![CDATA[architecture]]></category>
		<category><![CDATA[design]]></category>
		<category><![CDATA[documentary]]></category>
		<category><![CDATA[newsletter]]></category>
		<category><![CDATA[urbanism]]></category>

		<guid isPermaLink="false">http://www.guildquality.com/blog/?p=3580</guid>
		<description><![CDATA[Does your work shape the human habitat? Then you&#8217;ll probably have an interest in this documentary. Thanks to Erin Rosintoski for the pointer.]]></description>
		<wfw:commentRss>http://www.guildquality.com/blog/2011/11/03/urbanized-a-documentary-film-by-gary-hustwit/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
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		<title>Share a story about your favorite client and win an iPad</title>
		<link>http://www.guildquality.com/blog/2011/10/31/ipad-giveaway-client-story/</link>
		<comments>http://www.guildquality.com/blog/2011/10/31/ipad-giveaway-client-story/#comments</comments>
		<pubDate>Mon, 31 Oct 2011 18:15:59 +0000</pubDate>
		<dc:creator>Geoff Graham</dc:creator>
				<category><![CDATA[Event announcements]]></category>
		<category><![CDATA[Miscellaneous]]></category>
		<category><![CDATA[Not In Archive]]></category>
		<category><![CDATA[contest]]></category>
		<category><![CDATA[iPad]]></category>
		<category><![CDATA[newsletter]]></category>

		<guid isPermaLink="false">http://www.guildquality.com/blog/?p=3565</guid>
		<description><![CDATA[We&#8217;re sponsoring the November daily5Remodel snapshots contest! Here&#8217;s how it works: Send a paragraph about one of your favorite remodeling clients: what they&#8217;re like, why they&#8217;re your favorites and what sort of projects you have done for them. People like pictures, so if you have pics of your happy clients (with or without you and/or your [...]]]></description>
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