Archive for the ‘Member news’ Category

Finecraft Contractors breathes new life into 1970s home

September 23rd, 2015 by GuildQuality Team

This month’s featured project hails from the rolling suburbia of Bethesda, MD. It all began with a 1970’s one-story home and a desire for something more personal. “I needed to have a house that felt like it was mine,” said homeowner Trent Heminger. “And, I think the only way to really get that is to […]

Q2 Market Predictions - Trends

Each quarter, we reach out to homebuilders, remodelers and contractors in our community of quality to get their opinion on the state of the market, how they expect the market to change, and what change they expect to see in their company’s performance. This report contains responses from several different lines of business and regions. […]

Guildmembers Winning with Customer Satisfaction

August 11th, 2015 by GuildQuality Team

Photo Credit: Qualified Remodeler We talk a lot at GuildQuality about the value of a happy customer and how companies that invest in customer satisfaction are proving their commitment to service excellence day in and day out. Our Community of Quality includes nearly 2,000 homebuilders, remodelers and contractors who appreciate the impact that exceptional customer […]

One-Click Facebook Publishing is Back!

July 30th, 2015 by GuildQuality Team
Facebook Comment

When you receive awesome feedback from a homeowner, it’s only natural to want to show it off. Whether you’re streaming content onto your company’s website or seamlessly pushing it onto your social media venues, we know having the ability to share your customers’ experiences is important. A new privacy policy was recently introduced by Facebook […]

Help in an Instant: Welcome to the New Live Chat!

July 28th, 2015 by GuildQuality Team
Live Chat Team

Our community of quality is growing. With nearly 2,000 of the nation’s top contractors relying on GuildQuality today, our team knows the importance of evolving alongside our members and providing them the tools they need to be successful. A few months ago, we introduced the revamped Help Desk that features better search functionality and a […]

The new GuildQuality iPhone App is here

July 21st, 2015 by GuildQuality Team
GuildQuality iPhone App icon

We are thrilled to announce the release of our new GuildQuality iPhone app. This new version includes updates to the design of the app as well as the ability to reply to reviews, publish comments, view and search for survey responses, and add project photos and notes. Reply to Reviews & Publish Comments When you’re […]

Upgrades to GuildQuality Map

June 18th, 2015 by Alex Overall
Screen Shot 2015-06-17 at 2.41.53 PM

Since being introduced in 2012, GuildQuality Maps has been one of our most popular features. Today, we’re happy to announce a slew of new features to make your maps even more engaging and easier to use. Maps has been rebuilt to work better with responsive web designs. This means that the new map does not […]

Introducing GuildQuality Reviews Facebook Tab

June 16th, 2015 by GuildQuality Team

We’re excited to announce the launch of one of our newest features, the GuildQuality Reviews Facebook tab. This allows your company to prominently display your customer reviews right on your Facebook page for your fans to read and like. Here’s a great example of Guildmember, NOVA Exteriors, using this feature on their Facebook page.   For help […]

GuildQuality’s New Social Sharing Options

June 10th, 2015 by GuildQuality Team
3 Ways Residential Construction Pros Stand Out Online

When you get positive feedback from a homeowner, it’s important to have a way to share that feedback across multiple platforms, including social media. This will not only provide a steady stream of content for your social sites, but will also serve as proof to your past and potential customers that you’re dedicated to service excellence. […]

Congratulations to the 2015 Guildmaster Winners

May 19th, 2015 by GuildQuality Team

We are excited to announce this year’s Guildmaster winners for their continued commitment to service excellence and customer satisfaction. Since 2005, the Guildmaster awards have been our way of recognizing companies within our community of quality who consistently deliver exceptional customer experiences. In order to be considered for Guildmaster, the Guildmember must achieve a recommendation […]