Archive for the ‘Member news’ Category

Answer Questions From Your Dashboard

    Since Answers launched in February, Guildmembers have been connecting with homeowners and buyers, and providing advice on topics like energy efficiency upgrades,  kitchen remodel ideas, when to replace a roof, and what to look for when hiring a contractor. Now members can display their expertise and answer homeowner and buyer questions directly from their […]

Soft-Lite

Congratulations Soft-Lite Windows! The window and door manufacturer, based in Ohio, will be honored by the U.S. Environmental Protection Agency (EPA) as this year’s winner of the prestigious Energy Star Partner of the Year Award. Soft-Lite will be recognized for their outstanding contribution to reducing greenhouse gas emissions. Their work includes manufacturing energy-efficient products and […]

Woodard Customer Feedback Summary

Gathering authentic customer feedback is the secret ingredient for some of today’s most successful service excellence leaders, including Woodard Cleaning and Restoration. The company, who first opened their doors in 1946, takes their commitment to quality to the next level using GuildQuality to measure and track performance trends for their business. Because of their willingness […]

Creating a Coherent Company Culture: The Hidden Secret of Spectacular Growth

Changing an organization’s culture may seem impossible, but as the leader of your company it’s imperative that you try. Allan Bacon, Ph.D., author of the forthcoming book, The 9 Essential Elements of a Coherent Company Culture will be hosting an upcoming workshop focused on cutting through everyday business chaos to create a coherent company culture. Allan has […]

Kudos from Arocon Roofing & Construction

March 26th, 2014 by Erica England
David Arocon Roofing

  Our members truly are awesome! I was happily surprised to see an unsolicited video testimonial in my inbox from the good folks at Arocon Roofing & Construction.  Check out the video to learn how the company is utilizing GuildQuality, and ways in which our service has helped them to improve their overall delivery of […]

Understanding and appealing to today’s homeowner and buyer can be challenging. They’re doing their homework online and are armed with information about your business even before they shoot you an email or give you a call. In order to get ahead of the curve and improve your approach to today’s new generation of homeowners and […]

Sharing Answers With Fans, Followers, and Connections

March 14th, 2014 by Erica England
Sharing Answers

Last month we soft-launched Answers, a new tool that helps homeowners and home buyers connect with and receive expert advice from home professionals who are members of our community of quality. Take a look at the most popular questions asked by homeowners and home buyers so far. The core functionality is finished, but we’re continuing […]

Nu Look Home Design Image

Patrick Fingles, Owner of Nu Look Home Design, felt there wasn’t a homeowner issue he didn’t know about. After gathering feedback from his customers through GuildQuality’s surveying process, he uncovered customers who were politely tolerating issues. “We initially joined GuildQuality 100% for the marketing benefits. As we began surveying customers our need drastically changed,” Patrick […]

Build the Guild and Earn a $100 Credit

March 4th, 2014 by Erica England
Build the Guild

Guildmembers, do you know of any quality-minded home pros who could benefit from gathering authentic customer feedback, measuring their team’s performance and differentiating their business online? Invite them to participate in a free trial of our service. For every company that joins GuildQuality within 90 days of receiving your invitation, both your company and your […]

Owner Series: Revenue-Generating Marketing

  Thank you to everyone who attended yesterday’s Owner Series session on revenue-generating marketing. Our panelists Harley Magden, Skip LaBella, and Chris Toleman, all provided insight into what has helped them transform their businesses into residential construction industry leaders. Even though their products and services differ, they all share the common goal of delivering exceptional […]