Archive for the ‘GQ features’ Category

Profile page

It’s been twelve years since we launched GuildQuality. Since then, we’ve released new products, introduced some powerful consumer-facing services, and continued to advance our customer surveying and reporting tools. We’ve also grown quite a bit: Today, hundreds of thousands of homeowners share their feedback with GuildQuality every year, and two thousand companies rely on us […]

One-Click Facebook Publishing is Back!

July 30th, 2015 by GuildQuality Team
Facebook Comment

When you receive awesome feedback from a homeowner, it’s only natural to want to show it off. Whether you’re streaming content onto your company’s website or seamlessly pushing it onto your social media venues, we know having the ability to share your customers’ experiences is important. A new privacy policy was recently introduced by Facebook […]

Help in an Instant: Welcome to the New Live Chat!

July 28th, 2015 by GuildQuality Team
Live Chat Team

Our community of quality is growing. With nearly 2,000 of the nation’s top contractors relying on GuildQuality today, our team knows the importance of evolving alongside our members and providing them the tools they need to be successful. A few months ago, we introduced the revamped Help Desk that features better search functionality and a […]

The new GuildQuality iPhone App is here

July 21st, 2015 by GuildQuality Team
GuildQuality iPhone App icon

We are thrilled to announce the release of our new GuildQuality iPhone app. This new version includes updates to the design of the app as well as the ability to reply to reviews, publish comments, view and search for survey responses, and add project photos and notes. Reply to Reviews & Publish Comments When you’re […]

Upgrades to GuildQuality Map

June 18th, 2015 by Alex Overall
Screen Shot 2015-06-17 at 2.41.53 PM

Since being introduced in 2012, GuildQuality Maps has been one of our most popular features. Today, we’re happy to announce a slew of new features to make your maps even more engaging and easier to use. Maps has been rebuilt to work better with responsive web designs. This means that the new map does not […]

Introducing GuildQuality Reviews Facebook Tab

June 16th, 2015 by GuildQuality Team

We’re excited to announce the launch of one of our newest features, the GuildQuality Reviews Facebook tab. This allows your company to prominently display your customer reviews right on your Facebook page for your fans to read and like. Here’s a great example of Guildmember, NOVA Exteriors, using this feature on their Facebook page.   For help […]

GuildQuality’s New Social Sharing Options

June 10th, 2015 by GuildQuality Team
3 Ways Residential Construction Pros Stand Out Online

When you get positive feedback from a homeowner, it’s important to have a way to share that feedback across multiple platforms, including social media. This will not only provide a steady stream of content for your social sites, but will also serve as proof to your past and potential customers that you’re dedicated to service excellence. […]

GuildQuality Infographic - Gathering Customer Feedback - thumb

Understanding how you’re performing with customers is crucial to your company’s success. Gathering feedback from your customers is the only way to truly know what customers like about working with your company and what they don’t. If you take the time to collect and analyze this feedback, you’ll be able to improve your business and promote […]

Carolina Homebuilder Finds Buyers on Attraction, Not Promotion

November 25th, 2014 by GuildQuality Team
Saussy Burbank - First Ward Charlotte NC

Regional homebuilder Saussy Burbank, headquartered in Charlotte, North Carolina, shows that effective marketing can be as simple as building beautiful homes. If some new subdivisions tend toward drab sameness—acre after acre, mile after turnpike mile—the houses built by Saussy Burbank pop with bold color combinations and creative trim detail, aiming not only to draw the […]

Upload Historical Projects to Populate the Map

November 6th, 2014 by Alex Overall
map image

GuildQuality Members now have the ability to upload projects that were completed in the past to help fill out the map on their Profile Page and on the GuildQuality Find a Member page. Taking advantage of the new Historical Upload feature is easy; just follow these steps: Login to your GuildQuality account, click “Marketing” then […]