Hiring: Director of Development
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GuildQuality is searching for a Development Director. This person will lead our engineering team, work directly with me on product strategy, and, from time to time, help us recruit more great developers and designers. We’re searching for a player/coach — a person who enjoys building applications, leading a team, and thinking critically about the direction we’re taking the product.
We’re putting off some big projects until we find this brave soul, the biggest of which is a complete rebuild of the GuildQuality application. Before we launch that work, we intend to bring someone on who can embrace our culture, our product, and the wonderful history and data we’ve amassed with our Guildmembers since 2003. With all of that goodness, he or she will help us build an (even more) amazing product and an (even better) environment for talented developers and designers.
Ideally, we’ll find someone in Atlanta or Boulder/Denver, but we’re interested in talented candidates regardless of their location. If this sounds attractive to you, read more about what it’s like to work at GuildQuality, and get in touch: geoff@guildquality.com.
Hiring: Member Services Representative (Based in Atlanta)
Comments OffWe are looking for a friendly and organized individual to join our GuildQuality support staff as a Member Services Representative.
The position will be focused on providing support to our existing Guildmembers. The right candidate will reply to inbound support requests via email and phone and conduct occasional training sessions via phone and web conference. Excellent organization and time management skills are required.
The position will report to the Member Services Director. All candidates must reside full-time in Atlanta.
In addition to being a strong cultural fit, candidates should have the following skills and experience:
- great communication skills, verbal and written;
- proficiency with MS Outlook and MS Excel; and
- experience in customer service is a plus, but not required.
Our company culture is results-oriented, and we are highly-focused on creating value for our members. Read more about what it’s like to work at GuildQuality.
If you know someone who would be a fit for this position, please have them send their resumé and cover letter to careers@guildquality.com.
Hiring: UI Designer & Front-End Developer
Comments OffWhen it comes to the design and development of our public website, reporting application, and emails, I presently do the bulk of design and David (aka GuildQuality’s engineering department) builds everything. Occasionally, we engage designers to work on specific projects or offer fresh perspectives.
We work quickly and don’t spend a lot of time monkeying around with wireframes. We almost always favor reducing scope if we’re threatened with stretching beyond the time we allotted for a project. We like to launch quickly and iterate. This has been working well for us for a few years, but we believe we can make stronger strides with the addition of a talented designer/developer. David’s doing both application development and front-end development, and as a result, we’re not moving as fast as we could if we had a single person responsible for each.
Hiring: Know someone that would be a great addition to our sales team?
Comments OffWe’re looking to add to our great sales team.
Jerrod, Andy, Mike, and Rebekah are our intrepid ambassadors. If you’ve joined GuildQuality recently, it’s likely that one of them was the first GuildQuality person you met. We like them a lot, and would enjoy having more people like them on our team, so if you know people that are similar, ask them to email something compelling to careers at guildquality dot com.
We’ve got great people on our team who work from faraway places. Being in Atlanta is a bonus, but not a requirement.
Here’s the official job description (PDF). Please help us connect with some great candidates!
Learn more about GuildQuality and our culture here.
Join our team
GuildQuality is a software-as-a-service business serving residential real estate and construction companies. We provide customer satisfaction surveying and web-based performance reporting for homebuilders, remodelers, and contractors throughout North America.
Since we launched in 2003, we’ve grown to be the preeminent provider of customer surveying solutions for the building industry. Our Guildmembers include small- and mid-sized homebuilders and remodelers, as well as many of the largest builders and developers in North America.
Some notable things about our culture and working environment:
- We have a Results Only Work Environment.
- We practice open book management.
- Our people can work from wherever they’re most productive — whether that’s at home, in the office, or in a coffee shop.
- We don’t keep track of sick days or vacation days. If you need time off, you take it.
- We value initiative. Our working environment is great for people who are action-oriented and prefer to work without a lot of oversight.
- Every person at GuildQuality moves the needle. We have no “dead weight.”
- Learn more about our service and our people in this brief video.
We’re regularly recruiting for positions in sales, engineering, design, and marketing. If you’re interested in joining a group of people who are serious about their work, their responsibility to each other, and their obligation to help our Guildmembers become as successful as possible, check out one of our job openings and get in touch with us.