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	<title>GuildQuality Blog &#187; Articles</title>
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	<description>Building a Community of Quality: A discussion of our service, home building, remodeling, real estate, quality, professionalism &#38; customer service</description>
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		<title>Qualified Remodelers&#8217; 55 Quality Leaders</title>
		<link>http://www.guildquality.com/blog/2010/05/20/qualified-remodelers-55-quality-leaders/</link>
		<comments>http://www.guildquality.com/blog/2010/05/20/qualified-remodelers-55-quality-leaders/#comments</comments>
		<pubDate>Thu, 20 May 2010 19:25:15 +0000</pubDate>
		<dc:creator>Geoff Graham</dc:creator>
				<category><![CDATA[Articles]]></category>
		<category><![CDATA[GQ press]]></category>
		<category><![CDATA[Member news]]></category>
		<category><![CDATA[newsletter]]></category>

		<guid isPermaLink="false">http://www.guildquality.com/blog/?p=1722</guid>
		<description><![CDATA[What a great group of remodelers! Qualified Remodeler profiled 55 members among the 2010 Guildmaster Award Winners in their latest issue. From the article:
Today, during a housing downturn and slower economic times, satisfying customers can very well mean the difference between success and failure. If your phone has stopped ringing, it may have less to [...]]]></description>
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		<title>AJC: &#8220;Builders working as remodelers, back selves into corner&#8221;</title>
		<link>http://www.guildquality.com/blog/2010/05/10/ajc-builders-working-as-remodelers-back-selves-into-corner/</link>
		<comments>http://www.guildquality.com/blog/2010/05/10/ajc-builders-working-as-remodelers-back-selves-into-corner/#comments</comments>
		<pubDate>Mon, 10 May 2010 20:12:09 +0000</pubDate>
		<dc:creator>Geoff Graham</dc:creator>
				<category><![CDATA[Articles]]></category>
		<category><![CDATA[Member news]]></category>

		<guid isPermaLink="false">http://www.guildquality.com/blog/?p=1708</guid>
		<description><![CDATA[To the chagrin (though not to the surprise) of many of our remodeler members, a number of our home builders have entered their market. The Atlanta Journal &#38; Constitution&#8217;s Michelle Shaw wrote a story about the trend in last week&#8217;s AJC.
Of the four contractors she interviewed for the story, two were Guildmembers: Dale Contant of [...]]]></description>
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		<title>Structures Building Co&#8217;s HouseSimple program featured in Builder Magazine</title>
		<link>http://www.guildquality.com/blog/2010/03/22/structures-building-cos-housesimple-program-featured-in-builder-magazine/</link>
		<comments>http://www.guildquality.com/blog/2010/03/22/structures-building-cos-housesimple-program-featured-in-builder-magazine/#comments</comments>
		<pubDate>Mon, 22 Mar 2010 20:05:43 +0000</pubDate>
		<dc:creator>Geoff Graham</dc:creator>
				<category><![CDATA[Articles]]></category>
		<category><![CDATA[Case Studies]]></category>
		<category><![CDATA[Member news]]></category>
		<category><![CDATA[newsletter]]></category>

		<guid isPermaLink="false">http://www.guildquality.com/blog/?p=1495</guid>
		<description><![CDATA[Check out the interview with Steve Kendrick of Structures Building Company (and other custom builders) in &#8220;As You Like It&#8221;, an article by Jenny Sullivan in the February issue of Builder Magazine. From the interview:
“We can’t build spec homes anymore because the banks just aren’t financing them,” says Kendrick, whose boutique outfit builds approximately 10 [...]]]></description>
		<wfw:commentRss>http://www.guildquality.com/blog/2010/03/22/structures-building-cos-housesimple-program-featured-in-builder-magazine/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
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		<title>Remodeling Magazine: Customer Satisfaction &amp; Bonuses</title>
		<link>http://www.guildquality.com/blog/2010/02/24/remodeling-magazine-customer-satisfaction-bonuses/</link>
		<comments>http://www.guildquality.com/blog/2010/02/24/remodeling-magazine-customer-satisfaction-bonuses/#comments</comments>
		<pubDate>Wed, 24 Feb 2010 18:58:15 +0000</pubDate>
		<dc:creator>Geoff Graham</dc:creator>
				<category><![CDATA[Articles]]></category>
		<category><![CDATA[Case Studies]]></category>
		<category><![CDATA[GQ press]]></category>
		<category><![CDATA[Member news]]></category>
		<category><![CDATA[newsletter]]></category>

		<guid isPermaLink="false">http://www.guildquality.com/blog/?p=1350</guid>
		<description><![CDATA[In this month&#8217;s Remodeling Magazine, Ben Morey of Morey Construction and Martha Stinson of Trace Ventures shared how GuildQuality helps them reward and praise excellent service among their teams.
Morey says that perpetuating the client-feedback loop has been one of his “best tools” for maintaining morale and productivity. He shares survey results in meetings, and especially [...]]]></description>
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		<title>21 out of ProRemodelers&#8217; 100 Market Leaders are Guildmembers</title>
		<link>http://www.guildquality.com/blog/2009/10/21/21-out-of-proremodelers-100-market-leaders-are-guildmembers/</link>
		<comments>http://www.guildquality.com/blog/2009/10/21/21-out-of-proremodelers-100-market-leaders-are-guildmembers/#comments</comments>
		<pubDate>Wed, 21 Oct 2009 15:58:39 +0000</pubDate>
		<dc:creator>Geoff Graham</dc:creator>
				<category><![CDATA[About GuildQuality]]></category>
		<category><![CDATA[Articles]]></category>
		<category><![CDATA[Member news]]></category>
		<category><![CDATA[newsletter]]></category>

		<guid isPermaLink="false">http://www.guildquality.com/blog/?p=1015</guid>
		<description><![CDATA[Earlier this month, Professional Remodeler published their 5 market leaders from each of the 20 major markets in the United States. Of the 100 companies recognized by ProRemodeler, 21 are GuildQuality Guildmembers.
I&#8217;m a firm believer that bigger is not necessarily better. One of my favorite Guildmembers limits his capacity to no more than 7 custom [...]]]></description>
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		<title>WSJ on Consumer Review Sites</title>
		<link>http://www.guildquality.com/blog/2009/10/06/wsj-on-consumer-review-sites/</link>
		<comments>http://www.guildquality.com/blog/2009/10/06/wsj-on-consumer-review-sites/#comments</comments>
		<pubDate>Tue, 06 Oct 2009 15:55:21 +0000</pubDate>
		<dc:creator>Geoff Graham</dc:creator>
				<category><![CDATA[About GuildQuality]]></category>
		<category><![CDATA[Articles]]></category>
		<category><![CDATA[newsletter]]></category>

		<guid isPermaLink="false">http://www.guildquality.com/blog/?p=993</guid>
		<description><![CDATA[This morning, the WSJ published an article entitled On The Internet, Everyone&#8217;s A Critic, But They&#8217;re Not Very Critical. The essence of the article: &#8220;when consumers write online reviews, they tend to leave positive ratings: The average grade for things online is about 4.3 stars out of five.&#8221; This article echos a recent YouTube question [...]]]></description>
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		<slash:comments>0</slash:comments>
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		<title>Remodeling Magazine: Feel The Love</title>
		<link>http://www.guildquality.com/blog/2009/09/21/remodeling-magazine-feel-the-love/</link>
		<comments>http://www.guildquality.com/blog/2009/09/21/remodeling-magazine-feel-the-love/#comments</comments>
		<pubDate>Mon, 21 Sep 2009 18:00:31 +0000</pubDate>
		<dc:creator>Geoff Graham</dc:creator>
				<category><![CDATA[Articles]]></category>
		<category><![CDATA[Member news]]></category>
		<category><![CDATA[newsletter]]></category>

		<guid isPermaLink="false">http://www.guildquality.com/blog/?p=949</guid>
		<description><![CDATA[In the most recent Remodeling Magazine, Victoria Downing penned a tight article on why many remodelers (and custom builders or developers) rely on customer satisfaction surveying to deliver a great customer experience, how they use it in their day to day operations, and how it can help them to drive up referrals.
Longtime member Trace Ventures [...]]]></description>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>GuildQuality in Remodeling&#8217;s &#8220;Web Marketing Makeover&#8221; Article</title>
		<link>http://www.guildquality.com/blog/2009/08/03/guildquality-in-remodelings-web-marketing-makeover-article/</link>
		<comments>http://www.guildquality.com/blog/2009/08/03/guildquality-in-remodelings-web-marketing-makeover-article/#comments</comments>
		<pubDate>Mon, 03 Aug 2009 14:23:09 +0000</pubDate>
		<dc:creator>Geoff Graham</dc:creator>
				<category><![CDATA[Articles]]></category>
		<category><![CDATA[GQ features]]></category>
		<category><![CDATA[GQ press]]></category>
		<category><![CDATA[Member news]]></category>
		<category><![CDATA[newsletter]]></category>

		<guid isPermaLink="false">http://www.guildquality.com/blog/?p=874</guid>
		<description><![CDATA[Jim Cory&#8217;s article on web marketing describes what a number of forward-thinking remodelers (and their consultants) are doing to get the word out about their businesses. Using technology (and GuildQuality) to articulate your quality to prospective clients is just one of several great suggestions. From the article (Page 3):
What carries far greater weight are views [...]]]></description>
		<wfw:commentRss>http://www.guildquality.com/blog/2009/08/03/guildquality-in-remodelings-web-marketing-makeover-article/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Q2 Guildmember Confidence Report is available for download</title>
		<link>http://www.guildquality.com/blog/2009/07/21/q2-guildmember-confidence-report-is-available-for-download/</link>
		<comments>http://www.guildquality.com/blog/2009/07/21/q2-guildmember-confidence-report-is-available-for-download/#comments</comments>
		<pubDate>Tue, 21 Jul 2009 15:31:26 +0000</pubDate>
		<dc:creator>Geoff Graham</dc:creator>
				<category><![CDATA[Articles]]></category>
		<category><![CDATA[Guildmember Predictions]]></category>
		<category><![CDATA[Member news]]></category>
		<category><![CDATA[Miscellaneous]]></category>
		<category><![CDATA[newsletter]]></category>

		<guid isPermaLink="false">http://www.guildquality.com/blog/?p=857</guid>
		<description><![CDATA[Back in early July, we posted a preview of the feedback to our most recent Guildmember Confidence survey. The full report is now available for your review. Click here to download it.
]]></description>
		<wfw:commentRss>http://www.guildquality.com/blog/2009/07/21/q2-guildmember-confidence-report-is-available-for-download/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
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		<title>&#8220;Getting it Right&#8221; from Qualified Remodeler</title>
		<link>http://www.guildquality.com/blog/2009/06/29/getting-it-right-from-qualified-remodeler/</link>
		<comments>http://www.guildquality.com/blog/2009/06/29/getting-it-right-from-qualified-remodeler/#comments</comments>
		<pubDate>Mon, 29 Jun 2009 13:41:48 +0000</pubDate>
		<dc:creator>Geoff Graham</dc:creator>
				<category><![CDATA[Articles]]></category>
		<category><![CDATA[GQ press]]></category>
		<category><![CDATA[Member news]]></category>
		<category><![CDATA[newsletter]]></category>

		<guid isPermaLink="false">http://www.guildquality.com/blog/?p=791</guid>
		<description><![CDATA[In the June issue of Qualified Remodeler, Ken Betz interviews a number of remodelers about how they ensure referral and repeat business.
Guildmember Neil Kristianson of Crimson Design &#38; Construction says,
Really everything we do, from the first meeting to last, is designed to get us referrals. I believe that if done right the clients will go [...]]]></description>
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