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	<title>GuildQuality Blog &#187; About GuildQuality</title>
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	<description>Building a Community of Quality: A discussion of our service, home building, remodeling, real estate, quality, professionalism &#38; customer service</description>
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		<title>James Hardie Contractors Win Service Excellence Award, Powered by GuildQuality</title>
		<link>http://www.guildquality.com/blog/2012/02/07/james-hardie-service-excellence-award/</link>
		<comments>http://www.guildquality.com/blog/2012/02/07/james-hardie-service-excellence-award/#comments</comments>
		<pubDate>Tue, 07 Feb 2012 19:21:30 +0000</pubDate>
		<dc:creator>Erica England</dc:creator>
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		<description><![CDATA[GuildQuality recently had the opportunity to honor seven James Hardie contractors with a Service Excellence Award. The award recognized those contractors who provide outstanding service and quality in the home, as measured by customer feedback. James Hardie contractors were invited to participate in the award. The applicants’ names were submitted to GQ, who surveyed a [...]]]></description>
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		<title>Letter from the Founder: What drove our success in 2011?</title>
		<link>http://www.guildquality.com/blog/2011/12/30/founder-2011-success/</link>
		<comments>http://www.guildquality.com/blog/2011/12/30/founder-2011-success/#comments</comments>
		<pubDate>Fri, 30 Dec 2011 15:25:08 +0000</pubDate>
		<dc:creator>Geoff Graham</dc:creator>
				<category><![CDATA[About GuildQuality]]></category>
		<category><![CDATA[Miscellaneous]]></category>
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		<category><![CDATA[2011]]></category>
		<category><![CDATA[newsletter]]></category>
		<category><![CDATA[year in review]]></category>

		<guid isPermaLink="false">http://www.guildquality.com/blog/?p=3809</guid>
		<description><![CDATA[Over the last few weeks, many conversations with our Guildmembers have started with a question: &#8220;How will your year wrap up?&#8221; I&#8217;ve responded by sharing some highlights: 2011&#8242;s revenue and net income are both record highs; Guildmember satisfaction is strong and, as a result, our membership churn remains very low; and we added a full [...]]]></description>
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		<title>Southern-style software = healthy software</title>
		<link>http://www.guildquality.com/blog/2011/12/28/southern-style-software-healthy-software/</link>
		<comments>http://www.guildquality.com/blog/2011/12/28/southern-style-software-healthy-software/#comments</comments>
		<pubDate>Wed, 28 Dec 2011 18:02:24 +0000</pubDate>
		<dc:creator>Geoff Graham</dc:creator>
				<category><![CDATA[About GuildQuality]]></category>
		<category><![CDATA[Articles]]></category>
		<category><![CDATA[Miscellaneous]]></category>
		<category><![CDATA[Atlanta]]></category>
		<category><![CDATA[business]]></category>
		<category><![CDATA[financing]]></category>
		<category><![CDATA[newsletter]]></category>
		<category><![CDATA[silicon valley]]></category>
		<category><![CDATA[startups]]></category>

		<guid isPermaLink="false">http://www.guildquality.com/blog/?p=3856</guid>
		<description><![CDATA[Yesterday, Fox News published a short story highlighting some of the unique aspects of building a software company in the South. The article featured comments from Pardot CEO David Cummings, bigWebApps CEO Patrick Clements, and me. I thought I&#8217;d take a moment to elaborate on a subtle point from the article, and what that means [...]]]></description>
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		<title>A Look Back at 2011: Highlights of Another Terrific Year!</title>
		<link>http://www.guildquality.com/blog/2011/12/20/2011-guildquality-recap/</link>
		<comments>http://www.guildquality.com/blog/2011/12/20/2011-guildquality-recap/#comments</comments>
		<pubDate>Tue, 20 Dec 2011 20:06:15 +0000</pubDate>
		<dc:creator>Erica England</dc:creator>
				<category><![CDATA[About GuildQuality]]></category>
		<category><![CDATA[Newsletters]]></category>
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		<category><![CDATA[small business]]></category>

		<guid isPermaLink="false">http://www.guildquality.com/blog/?p=3811</guid>
		<description><![CDATA[This past year at GuildQuality has been fast paced and full of exciting changes. We introduced new product features, launched new partnerships, welcomed a fresh batch of wonderful employees…oh, and we moved to Midtown! Whether you’ve been a member of GuildQuality for years, or you’ve just recently joined our community of quality, you will want [...]]]></description>
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		<title>&#8216;Do The Right Thing&#8217; showcases Service Excellence Award Winners</title>
		<link>http://www.guildquality.com/blog/2011/07/25/do-the-right-thing/</link>
		<comments>http://www.guildquality.com/blog/2011/07/25/do-the-right-thing/#comments</comments>
		<pubDate>Mon, 25 Jul 2011 21:03:46 +0000</pubDate>
		<dc:creator>Geoff Graham</dc:creator>
				<category><![CDATA[About GuildQuality]]></category>
		<category><![CDATA[Articles]]></category>
		<category><![CDATA[Member news]]></category>
		<category><![CDATA[Not In Archive]]></category>
		<category><![CDATA[newsletter]]></category>

		<guid isPermaLink="false">http://www.guildquality.com/blog/?p=3007</guid>
		<description><![CDATA[Mark Newman of Remodeling just published an excellent piece describing some best practices from nine winners of Remodeling and Replacement&#8217;s Service Excellence Award (powered by GuildQuality).]]></description>
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		<title>Nothing can replace face-to-face time with your clients</title>
		<link>http://www.guildquality.com/blog/2011/05/03/face-time-with-clients/</link>
		<comments>http://www.guildquality.com/blog/2011/05/03/face-time-with-clients/#comments</comments>
		<pubDate>Tue, 03 May 2011 16:08:42 +0000</pubDate>
		<dc:creator>Geoff Graham</dc:creator>
				<category><![CDATA[About GuildQuality]]></category>
		<category><![CDATA[Member news]]></category>
		<category><![CDATA[Miscellaneous]]></category>
		<category><![CDATA[Not In Archive]]></category>
		<category><![CDATA[newsletter]]></category>

		<guid isPermaLink="false">http://www.guildquality.com/blog/?p=2746</guid>
		<description><![CDATA[A few weeks ago, we hosted a luncheon for our Atlanta-area Guildmembers. More than two dozen members turned out. Our entire team was there (including my wife, but not including Luna), and every one of us had the opportunity to have at least a few meaningful discussions with every person that came. What fun it [...]]]></description>
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		<title>Member Testimonial: David Sturm of Attention to Detail Home Remodeling</title>
		<link>http://www.guildquality.com/blog/2011/05/03/member-testimonial-david-sturm-of-attention-to-detail-home-remodeling/</link>
		<comments>http://www.guildquality.com/blog/2011/05/03/member-testimonial-david-sturm-of-attention-to-detail-home-remodeling/#comments</comments>
		<pubDate>Tue, 03 May 2011 14:53:28 +0000</pubDate>
		<dc:creator>Geoff Graham</dc:creator>
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		<category><![CDATA[Guildmember Testimonial]]></category>
		<category><![CDATA[Roswell]]></category>

		<guid isPermaLink="false">http://www.guildquality.com/blog/?p=2738</guid>
		<description><![CDATA[David Sturm of Attention to Detail Home Remodeling in Roswell, GA shares why his company is a GuildQuality member.]]></description>
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		<slash:comments>0</slash:comments>
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		<title>Member Testimonial: Wright Marshall of Revival Construction in Atlanta, GA</title>
		<link>http://www.guildquality.com/blog/2011/05/03/member-testimonial-wright-marshall-of-revival-construction-in-atlanta-ga/</link>
		<comments>http://www.guildquality.com/blog/2011/05/03/member-testimonial-wright-marshall-of-revival-construction-in-atlanta-ga/#comments</comments>
		<pubDate>Tue, 03 May 2011 14:47:54 +0000</pubDate>
		<dc:creator>Geoff Graham</dc:creator>
				<category><![CDATA[About GuildQuality]]></category>
		<category><![CDATA[Member Testimonial]]></category>
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		<category><![CDATA[Atlanta]]></category>
		<category><![CDATA[Guildmember Testimonial]]></category>
		<category><![CDATA[Revival Construction]]></category>
		<category><![CDATA[Wright Marshall]]></category>

		<guid isPermaLink="false">http://www.guildquality.com/blog/?p=2734</guid>
		<description><![CDATA[Wright Marshall of Revival Construction shares what it&#8217;s like to work with GuildQuality. His favorite thing: He can count on GuildQuality and never has to worry about it.]]></description>
		<wfw:commentRss>http://www.guildquality.com/blog/2011/05/03/member-testimonial-wright-marshall-of-revival-construction-in-atlanta-ga/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
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		<title>Member Testimonial: John Gwaltney of Nehemiah ReConstruction in Marietta, GA</title>
		<link>http://www.guildquality.com/blog/2011/05/03/member-testimonial-john-gwaltney-of-nehemiah-reconstruction-in-marietta-ga/</link>
		<comments>http://www.guildquality.com/blog/2011/05/03/member-testimonial-john-gwaltney-of-nehemiah-reconstruction-in-marietta-ga/#comments</comments>
		<pubDate>Tue, 03 May 2011 14:42:12 +0000</pubDate>
		<dc:creator>Geoff Graham</dc:creator>
				<category><![CDATA[About GuildQuality]]></category>
		<category><![CDATA[Member Testimonial]]></category>
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		<guid isPermaLink="false">http://www.guildquality.com/blog/?p=2728</guid>
		<description><![CDATA[John Gwaltney of Nehemiah ReConstruction shares why he&#8217;s a member of our community of quality, the affordability of our service, and reasons why business owners should focus on continuous improvement.]]></description>
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		<title>Member Testimonial: Dale Contant of Atlanta Design Build</title>
		<link>http://www.guildquality.com/blog/2011/05/03/member-testimonial-dale-contant-of-atlanta-design-build/</link>
		<comments>http://www.guildquality.com/blog/2011/05/03/member-testimonial-dale-contant-of-atlanta-design-build/#comments</comments>
		<pubDate>Tue, 03 May 2011 14:36:08 +0000</pubDate>
		<dc:creator>Geoff Graham</dc:creator>
				<category><![CDATA[About GuildQuality]]></category>
		<category><![CDATA[Member Testimonial]]></category>
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		<category><![CDATA[Dale Contant]]></category>
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		<description><![CDATA[Dale Contant of Atlanta Design Build shares the value of getting his customer feedback from an objective third party.]]></description>
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