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Archive for 2008

One of the juiciest features of the GuildQuality program is the Project Filters feature. Creating customized Project Filters gives you the ability to discern even more valuable information from the standard customer satisfaction feedback. This element enables you to “tag” surveys with specific characteristics, such as the salesperson that did the deal, the project manager […]

Expansions to the Qlist

October 29th, 2008 by Geoff Graham

Late last week, we went live with some significant expansions to the Qlist — our directory of quality-minded building and real estate professionals. As part of our mission to elevate the stature of our profession to a level commensurate with its importance, we take great pleasure in celebrating and promoting our community of quality. The […]

“Cooking up Sales”

October 29th, 2008 by Geoff Graham

The following post is courtesy of the Remodelers Advantage PowerTips newsletter. RA is hosting two day Sales Workshop (“Building and Managing a Winning Sales Team”) on November 20 and 21 in the Baltimore area. To find out more, click here. Cooking Up Sales Here’s a fun and easy way to do some soft-sell marketing: Host […]

Atlanta Member Meeting in November

October 27th, 2008 by Geoff Graham

GuildQuality and BuildTopia are hosting a Member Meeting at the Ecco Restaurant in Midtown Atlanta. We hope that you can join us on November 12, 2008 at 6:30pm for heavy appetizers and cocktails. Geoff Graham will be sharing information about GuildQuality’s latest happenings, along with our plans for the near future. We are especially interested […]

The AJC reports on Home Depot’s renewed focus on the customer experience, and the efforts of new EVP Marvin Ellison to get the retailing giant “back on track.” According to an analyst quoted in the article, it seems to be working. For the second quarter, Home Depot reported that its “net promoter scores” had increased. […]

To all those that have responded to our “State of the Market Survey” so far, THANKS! More than 100 of you have offered your thoughts (quantitative responses along with hundreds of generous comments) on the current state of the market, your forecasts for the next six months, what you see as emerging and waning trends, […]

The 2009 Guildmaster Awards

October 22nd, 2008 by Geoff Graham

UPDATE: Apply now for the 2009 Guildmaster Awards. Members should submit their application by logging into their account and clicking on the link on their dashboard. Non-members should fill out this application. See past Guildmaster Award and read more about the awards here. — We’ve been producing our Guildmaster Awards more or less the same […]

Preview: Qlist Listings and Upgraded Profiles

October 15th, 2008 by Geoff Graham

In about a week, we’ll introduce a significant upgrade to our Qlist — our directory of members and their profiles. Our mission is to elevate the stature of the building and real estate profession to a level commensurate with its importance, and our Qlist plays a nice role in our efforts. Through our service, we […]

Deconstruction Economics

October 8th, 2008 by Geoff Graham

Nina Patel of Remodeling has a nice piece on deconstruction in remodeling. I first became aware of the practice when visiting with Melton Construction in Boulder, CO. Another member, Talmadge Construction, is prominently featured in this article. As dumping costs rise, deconstruction has become more and more economically prudent — not to mention the obvious […]

Gen Y wants intown living

October 7th, 2008 by Geoff Graham

This AJC describes Robert Charles Lesser’s assessment of Gen Y buyer preferences. The article in a nutshell: Many in Gen Y have little interest in the lawn mowing, cul de sac life that’s characteristic of so much of Atlanta. At least for now. Instead, Gen Y wants high-tech convenience and communication, walkability, green building standards […]