GuildQuality’s franchise leaders on the business of franchise ownership
GuildQuality works with a number of franchises. In many ways, our relationship with a franchise is similar to our relationships with community developers and their homebuilders. We provide the franchisees with the information they need to continuously improve their customers’ experience. The entire franchise community benefits because the strength of the franchise brand improves along with the improvements in the quality of each franchisees customer service. And as with community developers and their builders, we can bring those franchises some special benefits with regard to awards programs and peer comparisons.
This morning I came across an early 2007 interview with four of the leading franchises in the remodeling business. As it happens, two of the four work with GuildQuality (Case Design/Remodeling and DreamMaker Bath & Kitchen).