Customer Satisfaction’s Projects & Surveying gets a facelift

Apr 21 2008 by Geoff Graham in About GuildQuality, GQ features
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We are very excited to announce that, this week, the Projects & Surveying section of your account received a major upgrade. Some of the highlights are:

- A simplification of the projects and surveying section. Things are easier to reach.

- A global search at the top of each page allowing members to search by customer, address, phone number, etc..

- Tools allowing members to not only communicate with users on projects, but also with our surveying team (see above image).

- What we call “survey transparency”; a way for members to see when each survey attempt is taking place.

- Brief Video Tutorials to guide you through every facet of GuildQuality’s surveying and reporting system (courtesy of Member Service Director, Erin Rosintoski).

    Kudos again, to the GuildQuality Engineering Team for their outstanding work.

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