Survey Mailers and Survey Aliasing
Last week, GuildQuality went live with GQ v2.6. Included were two great new additions; Mail Survey Cards and Survey Aliasing.
Mail Survey Cards go out to each of our members’ customers following the “ripe date”, the date on which their survey becomes active. On each card is a link to a specific page on our website and unique survey code.
For customers that have not completed the survey yet, they can go to the url provided, enter in their survey code (right), and complete their survey online. For customers that have already completed their survey, they are now able to go to the same url provided, enter in their code, and view their survey responses. In addition, our members are able to customize the messaging and logo printed on these cards. We sent our first batch out at the end of August and the response, thus far, has been great.
Survey Aliasing allows those members who build under different names depending upon the project type, development, or area, to create Survey Aliases. When a project is added, members specify which Survey Alias they would like used for each survey tied to that project. This alias is used in every step of the surveying process from email to phone and on down to Mail Survey Cards. When creating Survey Aliases, associated logos for each alias can also be uploaded. The alias and the corresponding logo are printed on each Mail Survey Card as they go out to members’ customers.