Market Your Business with the Customer Report
Mar 29 2007 by David Wheeler in GQ features
Third-party data analysis or endorsement is a great vehicle to promote any business or product - think of the annual JD Power awards for customer satisfaction, or endorsements from Consumer Reports magazine. I’m sure the majority of consumers turn to some type of third party to gain knowledge about a product or service they know little about.
With this in mind, we offer the Customer Report to our members. It’s standard in every account and is designed to convey easy-to-understand performance information to both the builder and consumers.
This report displays a company’s Recommendation Rate gained from their customer surveying, along with scores for each performance category explored by a survey. In addition, customer testimonials can be shown here. This is a real-time document that our members link to from their websites and send to both company employees and prospective customers.