Airoom Architects & Builders
6825 N. Lincoln Ave.Lincolnwood, IL 60712(847) 763-1100

About Airoom Architects Builders & Remodelers (more)


Customer Feedback Summary

Of 365 customers surveyed, 211 responded (58%)
Currently Viewing By [Alias]:
Likely to Recommend
95%
Value
93%
Professional & Organized
94%
Problem Resolution
94%
Construction Quality
94%
Employees & Subcontractors
98%
Expertise
97%

Map of Recent Work

Reviews & Comments Reviews Only All Projects
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Reviews & Comments

21 Reviews
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  • comment
    Area Of Satisfaction
    Chicago, IL
    Jul 09, 2013

    We were very impressed with the overall quality of the work. They're also very open to working with you to bring your vision to life vs. dictating and were more than willing to hear recommendations and changes and adjust if needed. The fact that almost all of the work is done by Airoom or its contractors with the oversight of one project lead was a huge benefit and made the whole process much less stressful.

    Did you find this helpful? Yes
  • review
    Mike M.
    Chicago, IL
    Jul 09, 2013
    Airoom Architects & Builders

    We dreamt of a second floor addition for years, and could not have been more pleased with how seemlessly Airoom brought that vision to life. They worked in partnership with us - and didn't rest until we were happy with the plan and the final product, even if that meant some rework. And the fact that almost all of the work is contained within Airoom and its contractors, and overseen by one project lead, was a huge bonus with our busy schedules. We love our 'new' old home and highly recommend Airoom for your home improvement project.

    Did you find this helpful? Yes
  • comment
    Area Of Satisfaction
    Chicago, IL
    Feb 26, 2013

    The results are fabulous.

    Did you find this helpful? Yes
  • comment
    Lead Source
    Chicago, IL
    Feb 26, 2013

    Showroom

    Did you find this helpful? Yes
  • review
    Ralph T.
    Orland Park, IL
    Nov 12, 2012
    Airoom Architects & Builders

    They did an outstanding job. I would use them again. I would highly recommend them. We are looking at some other jobs within my house that we would use them again. They were very good people to work with.

    Did you find this helpful? Yes
  • review
    Gerald D.
    Naperville, IL
    Aug 29, 2012
    Airoom Architects & Builders

    Airoom Architects & Builders was very professional every step of the way. If there were any issues, they were quickly addressed and rectified. I would definitely recommend them.

    Did you find this helpful? Yes
  • review
    Lucian B.
    Skokie, IL
    Aug 21, 2012
    Airoom Architects & Builders

    I would just say that Airmen is a fine reputable company and they employ people that know their job and seem to like their job and they try to do their best to please the customer.

    Did you find this helpful? Yes
  • review
    Robert S.
    Park Ridge, IL
    Aug 16, 2012
    Airoom Architects & Builders

    We would definitely consider Elevations for any other projects in the future. We consulted other companies before we decided on Elevations, and they, by far, exceeded our expectations.

    Did you find this helpful? Yes
  • review
    Michael R.
    Chicago, IL
    Aug 13, 2012
    Airoom Architects & Builders

    When you contact Airoom, they will send people out who will be comfortable, concerned with your needs, and they don't make claims they cannot meet. As you go through the process, the people you meet will be professional and courteous. In the end, you have a well completed project.

    Did you find this helpful? Yes
  • review
    K.L.E.
    Chicago, IL
    Aug 11, 2012
    Airoom Architects & Builders

    From the architects to the builder, the vision really happened. I was pleased with the job foreman. We communicated well with him back and forth. It's helpful to be able to communicate with the foreman. He really kept us posted.

    Did you find this helpful? Yes
  • review
    Carl W.
    Batavia, IL
    Feb 29, 2012
    Airoom Architects & Builders

    It was a pleasure having Tom Rockafellow and his crew in our home. They were kind, respectful,punctual, efficient and skilled. The end product is lovely and we are proud to show it off. We would consider using Airoom's services again, and would recommend them to friends.

    Did you find this helpful? Yes
  • review
    Chris R.
    Chicago, IL
    Feb 21, 2012
    Airoom Architects & Builders

    Airoom really came in and looked at my project from start to finish and then executed exactly what they said. The city of Chicago put up a few walls during the planning phase of the project but Airoom adjusted to ensure that I recieved what I wanted while still complying with the city codes. Airoom performed just as I had expected and I was happy to use them and would recommend them in the future.

    Did you find this helpful? Yes
  • review
    Jennifer G.
    Lake Forest, IL
    Feb 15, 2012
    Airoom Architects & Builders

    The entire team at Elevations did a wonderful job on my home. I had a new roof installed, new siding on the entire house, a new garage door and my back porch fully enclosed. From my first meeting with Bill Satler I felt like I was in good hands. Bill listened to my ideas and put them into a coherent and cohesive vision. The rendering he gave me of my house ended up being spot on. Liz Hackel was my customer service point of contact. I truly appreciated her weekly check-ins. It was nice to know what the status of the job was, especially before the work had actually started on the house.And last, but certainly not least, is Len Zegiel, the superintendent of my job. Len was an absolute pleasure to work with. As a first time homeowner, I had no experience with any remodeling work. Len was very patient with me, answering any questions I had and lending advice when I felt lost. Len made me feel comfortable. I realized that I could rely on him to keep the job running smoothly with little worry on my part. He made sure that my house was completely livable during the 3 months of construction. The crew cleaned up every night and did not leave me with any mess at the end of the job.My house does not look like it was remodeled – it looks brand new! My neighbors (many of whom I had never met before) have stopped by on several occasions to compliment me on the house and thank me for the increase in the neighborhood’s curb appeal.

    Did you find this helpful? Yes
  • review
    Chris P.
    Northbrook, IL
    Feb 15, 2012
    Airoom Architects & Builders

    Airoom was truly a one stop shop. From design to execution to supervision, everything was executed at a very high standard. Airoom had a difficult time dealing with pre-existing conditions due to the poor quality of construction on a previous addition by another contractor, but they treated the issue very professionally and enhanced the quality of construction of the home, which has in turn saved us money on heat bills, water, etc... We have had friends ask many times if we could go back and change some part of the project, what would it be? Our answer, unilaterally, is nothing. We had a great experience with Airoom.

    Did you find this helpful? Yes
  • review
    Mary T.
    Rolling Meadows, IL
    Feb 15, 2012
    Airoom Architects & Builders

    We are very pleased with Airoom. Dudley listened on our first meeting and came back with what we asked, when we thought some more and the ability to express what I wanted and how we were going to use it, the designed adapted perfectly. The team was respectful of our budget and also of our needs as we stayed in our home during the construction process. There were cost surprises or construction delays. The quality of the finished project is wonderful and we enjoy it .

    Did you find this helpful? Yes
  • review
    Kevin G.
    Wheaton, IL
    Feb 15, 2012
    Airoom Architects & Builders

    Overall we had a positive experience with Airoom. Our archetect Kevin listened to what we were looking for and designed a kitchen with our needs in mind. Our meetings with Airoom's team were detailed and informative. Our project manager Steve communicated with us daily and made great adjustments when needed. The crew was very clean and professional. We look forward to using them again for our next major rehab project.

    Did you find this helpful? Yes
  • comment
    Recommend Builder
    Palatine, IL
    Nov 30, 2011

    I have already recommended them to others.

    Did you find this helpful? Yes
  • review
    Eric W.
    Palatine, IL
    Nov 30, 2011
    Airoom Architects & Builders

    Elevation was so professional, on time, and also on budget. They did a great job on my home overall. There was an issue that came up almost a year later and they came back immediately to take care of it.

    Did you find this helpful? Yes
  • comment
    Area Of Satisfaction
    Chicago, IL
    Nov 24, 2011

    The lead carpenter was very professional and efficient. The work was finished in much better detail than we anticipated.

    Did you find this helpful? Yes
  • comment
    Area Of Satisfaction
    Winnetka, IL
    Nov 21, 2011

    Creative, good communicators, good problem solvers, fixed anything that wasn't right the first time. Les (our project manager) was terrific.

    Did you find this helpful? Yes
More Reviews & Comments

Affiliations

  • GuildQuality
  • 2008 Qualified Remodeler Top 500
  • Better Business Bureau
  • ENERGY STAR
  • EPA Lead-Safe Certified Firm
  • NAHB Certified Green Professional
  • National Association of the Remodeling Industry (NARI)
  • National Kitchen and Bath Association
GuildQuality Member
Guildmember
Since 2010

Recent Activity

  • 7/09/13 Airoom Architects & Builders received feedback from a customer in Chicago, IL.
  • 3/23/13 Airoom Architects & Builders received feedback from a customer in Downers Grove, IL.
  • 3/12/13 Airoom Architects & Builders received feedback from a customer in Chicago, IL.
  • 3/04/13 Airoom Architects & Builders received feedback from a customer in Northbrook, IL.
  • 3/02/13 Airoom Architects & Builders received feedback from a customer in Lincolnwood, IL.

More about Airoom Architects & Builders

As a GuildQuality Guildmember, Airoom Architects & Builders relies on our customer surveying to help them deliver an exceptional customer experience.

We have surveyed customers on behalf of Airoom Architects & Builders in Chicago, IL; Naperville, IL; Highland Park, IL; Wheaton, IL; Oak Park, IL; Skokie, IL; Winnetka, IL; Evanston, IL; Northbrook, IL; Park Ridge, IL; and 82 other cities in Illinois..

In this report, Airoom Architects & Builders has published a summary of the customer feedback they've received since they joined GuildQuality in March 2010. In that time, 211 out of 365 customers (58%) responded to a GuildQuality satisfaction survey, with the most recent response in March 2013.

Airoom Architects & Builders surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.

If you are a Airoom Architects & Builders customer, and if Airoom Architects & Builders completed work for you after March of 2010 but you haven't yet received a survey, please let us know.

If you have had work done by Airoom Architects & Builders since March of 2010 and have not received a survey, please share your review. Once we receive your feedback, we'll mail you a post card with instructions on how to verify and publish your review. We rely on this verification process to ensure that all feedback published is from actual customers.

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