Airoom Architects & Builders of Lincolnwood, IL reviews and customer feedback from GuildQuality surveys
Airoom Architects & Builders
6825 N. Lincoln Ave.Lincolnwood, IL 60712(847) 763-1100

About Airoom Architects Builders & Remodelers (more)


Customer Feedback Summary

Of 382 customers surveyed, 222 responded (58%)
Currently Viewing By [Alias]:
Likely to Recommend
95%
Value
93%
Professional & Organized
94%
Problem Resolution
94%
Construction Quality
95%
Employees & Subcontractors
98%
Expertise
97%

Map of Recent Work

Reviews & Comments Reviews Only All Projects
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Reviews & Comments

29 Ratings
23
4
1
0
1
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  • "Area Of Satisfaction" comment from Naperville, IL
    Jan 26, 2015

    They were very informative and very clean.

    Did you find this helpful? Yes
  • "Lead Source" comment from Naperville, IL
    Jan 25, 2015

    My husband has been in the construction industry for 38 years, Airoom's reputation for quality is shared thoughout the area.

    Did you find this helpful? Yes
  • Comment from SKOKIE, IL
    Jan 22, 2015

    I think their staff are pretty solid and we enjoyed working with everyone.

    Did you find this helpful? Yes
  • "Schedule" comment from SKOKIE, IL
    Jan 22, 2015

    They ran into some things.

    Did you find this helpful? Yes
  • "Area Of Satisfaction" comment from SKOKIE, IL
    Jan 22, 2015

    I liked the methodical process. I really loved the planning and development. We really loved the finished product. We think they gave us a better outcome than the other company we were considering.

    Did you find this helpful? Yes
  • "Improvement Suggestion(s)" comment from SKOKIE, IL
    Jan 22, 2015

    I don't think there was very much in the way of needing improvement. I think the way they handle the process and work flow was pretty good. I think a bigger thank you would be nice. We spent over $200,000 with them. It would be nice if they left a package or card to say think you. I would have liked something more memorable. We also didn't have as much of an interaction with the initial salesman during the project. It would be nice to keep contact with them because they sold us the project.

    Did you find this helpful? Yes
  • Airoom Architects & Builders
    Review by Chester T. of CHICAGO, IL
    Jan 20, 2015

    Their work crews were extremely good at day's end they left the worksite broom clean. Our project mgr. Jim P. Was exceptionally good in keeping us informed as to the projects projected day of completion. They did a fantastic job for us and we couldn't be more pleased with the finished product. I would not hesitate to recommend them for your next project and I guarantee you will not be disappointed

    Did you find this helpful? Yes
    Response from Airoom Architects & Builders
    Jan 22, 2015

    Mr Thomas,
    Thank you for the kind words and choosing Airoom again. We appreciate the opportunity and stand ready to service your project as required for the next ten years. Thanks for being a part of the Airoom family.
    MBK
    CEO

  • "Area Of Satisfaction" comment from Wauconda, IL
    Jan 07, 2015

    I was most satisfied with the design process. Our designer, Dudley Bandy, provided us with options that really made the difference in the finished product. He brought his experience and professionalism to the project and was a pleasure to work with.The product selection process was also a great experience with Gina. She provided a great deal of help in choosing our finishes and products. A great team!

    Did you find this helpful? Yes
  • "Lead Source" comment from Wauconda, IL
    Jan 07, 2015

    I did some online research and liked what I read.

    Did you find this helpful? Yes
  • "Improvement Suggestion(s)" comment from Wauconda, IL
    Jan 07, 2015

    I think Airoom would benefit from having their own tradesmen as employees rather than relying on subcontractors. If subcontractors must be used, having some alternates would help to avoid scheduling issues if a subcontractor cannot make the dates due to illness or other conflicts.

    Did you find this helpful? Yes
  • Airoom Architects & Builders
    Review by Marge C. of Wauconda, IL
    Jan 07, 2015

    We had a great experience with Airoom from design through completion of the project.They were very professional in every phase of the project and into post-construction support.Our designer was great - he worked within our budget and helped to deliver a terrific kitchen that had everything we asked for.

    Did you find this helpful? Yes
    Response from Airoom Architects & Builders
    Jan 22, 2015

    Thank you for allowing us to work for you! The Airoom Team welcomes you in to the family.
    MBK
    CEO

  • "Recommend Builder" comment from Arlington Heights, IL
    Jan 05, 2015

    They may not be the right choice for every project, budged or need, but what they deal with and excel at, they cannot be surpassed.

    Did you find this helpful? Yes
  • "Area Of Satisfaction" comment from Arlington Heights, IL
    Jan 05, 2015

    I was very satisfied with the overall end product. The reason I was most satisfied was because the original concept design was so good.

    Did you find this helpful? Yes
  • "Area Of Satisfaction" comment from Chicago, IL
    Jul 09, 2013

    We were very impressed with the overall quality of the work. They're also very open to working with you to bring your vision to life vs. dictating and were more than willing to hear recommendations and changes and adjust if needed. The fact that almost all of the work is done by Airoom or its contractors with the oversight of one project lead was a huge benefit and made the whole process much less stressful.

    Did you find this helpful? Yes
  • Airoom Architects & Builders
    Review by Mike M. of Chicago, IL
    Jul 09, 2013

    We dreamt of a second floor addition for years, and could not have been more pleased with how seemlessly Airoom brought that vision to life. They worked in partnership with us - and didn't rest until we were happy with the plan and the final product, even if that meant some rework. And the fact that almost all of the work is contained within Airoom and its contractors, and overseen by one project lead, was a huge bonus with our busy schedules. We love our 'new' old home and highly recommend Airoom for your home improvement project.

    Did you find this helpful? Yes
  • "Area Of Satisfaction" comment from Chicago, IL
    Feb 26, 2013

    The results are fabulous.

    Did you find this helpful? Yes
  • "Lead Source" comment from Chicago, IL
    Feb 26, 2013

    Showroom

    Did you find this helpful? Yes
  • Airoom Architects & Builders
    Review by Ralph T. of Orland Park, IL
    Nov 12, 2012

    They did an outstanding job. I would use them again. I would highly recommend them. We are looking at some other jobs within my house that we would use them again. They were very good people to work with.

    Did you find this helpful? Yes
  • Airoom Architects & Builders
    Review by Gerald D. of Naperville, IL
    Aug 29, 2012

    Airoom Architects & Builders was very professional every step of the way. If there were any issues, they were quickly addressed and rectified. I would definitely recommend them.

    Did you find this helpful? Yes
  • Airoom Architects & Builders
    Review by Lucian B. of Skokie, IL
    Aug 21, 2012

    I would just say that Airmen is a fine reputable company and they employ people that know their job and seem to like their job and they try to do their best to please the customer.

    Did you find this helpful? Yes
More Reviews & Comments

Affiliations

  • GuildQuality
  • 2008 Qualified Remodeler Top 500
  • Better Business Bureau
  • ENERGY STAR
  • EPA Lead-Safe Certified Firm
  • NAHB Certified Green Professional
  • National Association of the Remodeling Industry (NARI)
  • National Kitchen and Bath Association
GuildQuality Member
Guildmember
Since 2010

Types of Work

  • Custom home (17)
  • New home (17)
  • Whole house remodel (17)

Recent Activity

  • 1/26/15 Airoom Architects & Builders received feedback from a customer in Naperville, IL.
  • 1/25/15 Airoom Architects & Builders received feedback from a customer in Naperville, IL.
  • 1/22/15 Airoom Architects & Builders received feedback from a customer in SKOKIE, IL.
  • 1/20/15 Airoom Architects & Builders received feedback from a customer in CHICAGO, IL.

More about Airoom Architects & Builders

As a GuildQuality Guildmember, Airoom Architects & Builders relies on our customer surveying to help them deliver an exceptional customer experience.

We have surveyed customers on behalf of Airoom Architects & Builders in Chicago, IL; Naperville, IL; Highland Park, IL; Park Ridge, IL; Evanston, IL; Wheaton, IL; Skokie, IL; Winnetka, IL; Oak Park, IL; Glenview, IL; and 84 other cities in Illinois.

In this report, Airoom Architects & Builders has published a summary of the customer feedback they've received since they joined GuildQuality in March 2010. In that time, 222 out of 382 customers (58%) responded to a GuildQuality satisfaction survey, with the most recent response in January 2015.

Airoom Architects & Builders surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.

If you are a Airoom Architects & Builders customer, and if Airoom Architects & Builders completed work for you after March of 2010 but you haven't yet received a survey, please let us know.

If you have had work done by Airoom Architects & Builders since March of 2010 and have not received a survey, please share your review. Once we receive your feedback, we'll mail you a post card with instructions on how to verify and publish your review. We rely on this verification process to ensure that all feedback published is from actual customers.

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