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Airoom Architects, Builders and Remodelers
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FeedbackWhat is this?
What is this?
GuildQuality customer satisfaction surveys enable homeowners to rate their contractor on a scale of zero to four (with zero being the worst and four being the best) in all sorts of categories. Our members can publish a summary of those answers here on their profile page, displaying a bar for as many or as few questions as they like. The score for each category indicates the percentage of survey respondents who answered a three or four to that particular question.
Types of workView all
Custom home (55)
New home (49)
Whole house remodel (49)
Kitchen remodel (7)
Most helpful reviews & commentsWhat is this?
What is this?
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.
"Area Of Satisfaction" comment from Vernon Hills, IL
Our designer took our random ideas and turned them into a beautiful aesthetic that has made our room a wonderful, comfortable retreat that we hoped it would be. Our project supervisor communicated with us on a regular basis and kept us informed of all decisions regarding our project. In addition, the quality of workmanship was outstanding and we wouldn't hesitate to use Airoom for home remodeling projects in the future.
Comment from Vernon Hills, IL
We are very pleased at the final results of our project and it turned out to be even more than we expected, due to the professionalism of the Airoom staff.
"Improvement Suggestion(s)" comment from Northfield, IL
The only negative was that it took such a long time to complete. They finished on time but I was impatient. Looking back, though, I love my kitchen. I still gasp every time I walk in. Gorgeous!!!
"Area Of Satisfaction" comment from Northfield, IL
My project manager, Terry Tegtmeier, was the best!!! Always there for me to guide me through.
Comment from Northfield, IL
Great experience and I have my dream kitchen!
"Area Of Satisfaction" comment from LaGrange, IL
I was satisfied by the quality of the work.
"Lead Source" comment from LaGrange, IL
I heard about them through a friend.
"Area Of Satisfaction" comment from Glencoe, IL
I was satisfied with every facet of the experience. It took a long time but it was worth it.
"Lead Source" comment from Glencoe, IL
A friend used them years ago.
Comment from Glencoe, IL
I am very grateful for a wonderful job well done. It improved our home.
- 2008 Qualified Remodeler Top 500
- Better Business Bureau
- ENERGY STAR
- EPA Lead-Safe Certified Firm
More about Airoom Architects, Builders and Remodelers
As a GuildQuality Guildmember, Airoom Architects, Builders and Remodelers relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Airoom Architects, Builders and Remodelers in Chicago, IL; Naperville, IL; Highland Park, IL; Evanston, IL; Wheaton, IL; Park Ridge, IL; Northbrook, IL; Winnetka, IL; Skokie, IL; Oak Park, IL; and 86 other cities in Illinois.
In this report, Airoom Architects, Builders and Remodelers has published a summary of the customer feedback they've received since they joined GuildQuality in March 2010. In that time, 238 out of 420 customers (57%) responded to a GuildQuality satisfaction survey, with the most recent response in January 2016.
Airoom Architects, Builders and Remodelers surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.
If you are a Airoom Architects, Builders and Remodelers customer, and if Airoom Architects, Builders and Remodelers completed work for you after March of 2010 but you haven't yet received a survey, please let us know.