About Airoom Architects Builders & Remodelers (more)
I was satisfied with the finished product. Airoom Architects & Builders did a good job.
It was very positive, and everything I would have expected.
Airoom's knowledge and attention to detail in the planning phase was incredible. The final product was fantastic.
They were very informative and very clean.
My husband has been in the construction industry for 38 years, Airoom's reputation for quality is shared thoughout the area.
They ran into some things.
I don't think there was very much in the way of needing improvement. I think the way they handle the process and work flow was pretty good. I think a bigger thank you would be nice. We spent over $200,000 with them. It would be nice if they left a package or card to say think you. I would have liked something more memorable. We also didn't have as much of an interaction with the initial salesman during the project. It would be nice to keep contact with them because they sold us the project.
I liked the methodical process. I really loved the planning and development. We really loved the finished product. We think they gave us a better outcome than the other company we were considering.
I think their staff are pretty solid and we enjoyed working with everyone.
Their work crews were extremely good at day's end they left the worksite broom clean. Our project mgr. Jim P. Was exceptionally good in keeping us informed as to the projects projected day of completion. They did a fantastic job for us and we couldn't be more pleased with the finished product. I would not hesitate to recommend them for your next project and I guarantee you will not be disappointed
Thank you for the kind words and choosing Airoom again. We appreciate the opportunity and stand ready to service your project as required for the next ten years. Thanks for being a part of the Airoom family.
I think Airoom would benefit from having their own tradesmen as employees rather than relying on subcontractors. If subcontractors must be used, having some alternates would help to avoid scheduling issues if a subcontractor cannot make the dates due to illness or other conflicts.
I was most satisfied with the design process. Our designer, Dudley Bandy, provided us with options that really made the difference in the finished product. He brought his experience and professionalism to the project and was a pleasure to work with.The product selection process was also a great experience with Gina. She provided a great deal of help in choosing our finishes and products. A great team!
I did some online research and liked what I read.
We had a great experience with Airoom from design through completion of the project.They were very professional in every phase of the project and into post-construction support.Our designer was great - he worked within our budget and helped to deliver a terrific kitchen that had everything we asked for.
Thank you for allowing us to work for you! The Airoom Team welcomes you in to the family.
They may not be the right choice for every project, budged or need, but what they deal with and excel at, they cannot be surpassed.
I was very satisfied with the overall end product. The reason I was most satisfied was because the original concept design was so good.
We were very impressed with the overall quality of the work. They're also very open to working with you to bring your vision to life vs. dictating and were more than willing to hear recommendations and changes and adjust if needed. The fact that almost all of the work is done by Airoom or its contractors with the oversight of one project lead was a huge benefit and made the whole process much less stressful.
We dreamt of a second floor addition for years, and could not have been more pleased with how seemlessly Airoom brought that vision to life. They worked in partnership with us - and didn't rest until we were happy with the plan and the final product, even if that meant some rework. And the fact that almost all of the work is contained within Airoom and its contractors, and overseen by one project lead, was a huge bonus with our busy schedules. We love our 'new' old home and highly recommend Airoom for your home improvement project.
The results are fabulous.
As a GuildQuality Guildmember, Airoom Architects & Builders relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Airoom Architects & Builders in Chicago, IL; Naperville, IL; Highland Park, IL; Evanston, IL; Wheaton, IL; Park Ridge, IL; Northbrook, IL; Winnetka, IL; Skokie, IL; Oak Park, IL; and 85 other cities in Illinois.
In this report, Airoom Architects & Builders has published a summary of the customer feedback they've received since they joined GuildQuality in March 2010. In that time, 227 out of 404 customers (56%) responded to a GuildQuality satisfaction survey, with the most recent response in May 2015.
Airoom Architects & Builders surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.
If you are a Airoom Architects & Builders customer, and if Airoom Architects & Builders completed work for you after March of 2010 but you haven't yet received a survey, please let us know.