About Airoom Architects Builders & Remodelers More
GuildQuality customer satisfaction surveys enable homeowners to rate their contractor on a scale of zero to four (with zero being the worst and four being the best) in all sorts of categories. Our members can publish a summary of those answers here on their profile page, displaying a bar for as many or as few questions as they like. The score for each category indicates the percentage of survey respondents who answered a three or four to that particular question.
Custom home (63)
New home (49)
Whole house remodel (49)
Kitchen remodel (15)
Basement remodel (14)
Bathroom remodel (14)
Interior renovation (14)
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.
I was most satisfied with the finished product. It feels like a new home.
I heard about them through word of mouth.
It was more than we had hoped for.
In house shop that includes EVERYTHING - from architects to interior designers to overseeing the full crew (though still strange we had to work with a flooring person on our own) and their 10 year installation warranty/being able to reach them 24/7 if there is an emergency. That to us is one of the...
Have always heard of them
Thought they did an excellent job bringing our kitchen vision to life and have loved our kitchen ever since!
Our designer took our random ideas and turned them into a beautiful aesthetic that has made our room a wonderful, comfortable retreat that we hoped it would be. Our project supervisor communicated with us on a regular basis and kept us informed of all decisions regarding our project. In addition, the...
We are very pleased at the final results of our project and it turned out to be even more than we expected, due to the professionalism of the Airoom staff.
The only negative was that it took such a long time to complete. They finished on time but I was impatient. Looking back, though, I love my kitchen. I still gasp every time I walk in. Gorgeous!!!
As a GuildQuality Guildmember, Airoom Architects, Builders and Remodelers relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Airoom Architects, Builders and Remodelers in Chicago, IL; Naperville, IL; Highland Park, IL; Northbrook, IL; Evanston, IL; Wheaton, IL; Skokie, IL; Winnetka, IL; Park Ridge, IL; Oak Park, IL; and 88 other cities in Illinois.
In this report, Airoom Architects, Builders and Remodelers has published a summary of the customer feedback they've received since they joined GuildQuality in March 2010. In that time, 241 out of 428 customers (56%) responded to a GuildQuality satisfaction survey, with the most recent response in July 2016.
Airoom Architects, Builders and Remodelers surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.
If you are a Airoom Architects, Builders and Remodelers customer, and if Airoom Architects, Builders and Remodelers completed work for you after March of 2010 but you haven't yet received a survey, please let us know.
Thanks for letting us know that this comment may be inappropriate. A member of our team will review the comment.
Thank you for sharing your feedback. We will send you a post card with instructions on how to confirm your review. Once we receive your confirmation, we will publish your review.