Airoom Architects, Builders and Remodelers
6825 N. Lincoln Ave.Lincolnwood, IL 60712(847) 763-1100

About Airoom Architects Builders & Remodelers (more)


Customer Feedback Summary

Of 414 customers surveyed, 231 responded (56%)
Currently Viewing By [Alias]:
Likely to Recommend
95%
Value
93%
Professional & Organized
93%
Problem Resolution
94%
Construction Quality
94%
Employees & Subcontractors
98%
Expertise
97%

Map of Recent Work

Reviews & Comments Reviews Only All Projects
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Reviews & Comments

34 Ratings
27
5
1
0
1
Currently Viewing:

  • "Area Of Satisfaction" comment from LaGrange, IL
    Jun 10, 2015

    I was satisfied by the quality of the work.

    Did you find this helpful? Yes
  • "Lead Source" comment from LaGrange, IL
    Jun 10, 2015

    I heard about them through a friend.

    Did you find this helpful? Yes
  • Comment from Glencoe, IL
    Jun 03, 2015

    I am very grateful for a wonderful job well done. It improved our home.

    Did you find this helpful? Yes
  • "Area Of Satisfaction" comment from Glencoe, IL
    Jun 03, 2015

    I was satisfied with every facet of the experience. It took a long time but it was worth it.

    Did you find this helpful? Yes
  • "Lead Source" comment from Glencoe, IL
    Jun 03, 2015

    A friend used them years ago.

    Did you find this helpful? Yes
  • "Area Of Satisfaction" comment from Winnetka, IL
    May 21, 2015

    I was satisfied with the finished product. Airoom Architects & Builders did a good job.

    Did you find this helpful? Yes
  • Airoom Architects, Builders and Remodelers
    Review by Lynn A. of Northbrook, IL
    May 21, 2015

    It was very positive, and everything I would have expected.

    Did you find this helpful? Yes
  • "Area Of Satisfaction" comment from Arlington Heights, IL
    May 07, 2015

    Steve Meador was excellent. Worked to get us what we wanted and didn't panic over changes we might want. Very helpful. Everyone at Airoom responded to our calls on a timely basis.

    Did you find this helpful? Yes
  • "Lead Source" comment from Arlington Heights, IL
    May 07, 2015

    Saw the signs around for years.

    Did you find this helpful? Yes
  • Airoom Architects, Builders and Remodelers
    Review by Aaron R. of Winfield, IL
    Apr 29, 2015

    Airoom's knowledge and attention to detail in the planning phase was incredible. The final product was fantastic.

    Did you find this helpful? Yes
  • "Area Of Satisfaction" comment from Naperville, IL
    Jan 26, 2015

    They were very informative and very clean.

    Did you find this helpful? Yes
  • "Lead Source" comment from Naperville, IL
    Jan 25, 2015

    My husband has been in the construction industry for 38 years, Airoom's reputation for quality is shared thoughout the area.

    Did you find this helpful? Yes
  • Comment from SKOKIE, IL
    Jan 22, 2015

    I think their staff are pretty solid and we enjoyed working with everyone.

    Did you find this helpful? Yes
  • "Schedule" comment from SKOKIE, IL
    Jan 22, 2015

    They ran into some things.

    Did you find this helpful? Yes
  • "Area Of Satisfaction" comment from SKOKIE, IL
    Jan 22, 2015

    I liked the methodical process. I really loved the planning and development. We really loved the finished product. We think they gave us a better outcome than the other company we were considering.

    Did you find this helpful? Yes
  • "Improvement Suggestion(s)" comment from SKOKIE, IL
    Jan 22, 2015

    I don't think there was very much in the way of needing improvement. I think the way they handle the process and work flow was pretty good. I think a bigger thank you would be nice. We spent over $200,000 with them. It would be nice if they left a package or card to say think you. I would have liked something more memorable. We also didn't have as much of an interaction with the initial salesman during the project. It would be nice to keep contact with them because they sold us the project.

    Did you find this helpful? Yes
  • Airoom Architects, Builders and Remodelers
    Review by Chester T. of CHICAGO, IL
    Jan 20, 2015

    Their work crews were extremely good at day's end they left the worksite broom clean. Our project mgr. Jim P. Was exceptionally good in keeping us informed as to the projects projected day of completion. They did a fantastic job for us and we couldn't be more pleased with the finished product. I would not hesitate to recommend them for your next project and I guarantee you will not be disappointed

    Did you find this helpful? Yes
    Response from Airoom Architects, Builders and Remodelers
    Jan 22, 2015

    Mr Thomas,
    Thank you for the kind words and choosing Airoom again. We appreciate the opportunity and stand ready to service your project as required for the next ten years. Thanks for being a part of the Airoom family.
    MBK
    CEO

  • "Area Of Satisfaction" comment from Wauconda, IL
    Jan 07, 2015

    I was most satisfied with the design process. Our designer, Dudley Bandy, provided us with options that really made the difference in the finished product. He brought his experience and professionalism to the project and was a pleasure to work with.The product selection process was also a great experience with Gina. She provided a great deal of help in choosing our finishes and products. A great team!

    Did you find this helpful? Yes
  • "Lead Source" comment from Wauconda, IL
    Jan 07, 2015

    I did some online research and liked what I read.

    Did you find this helpful? Yes
  • "Improvement Suggestion(s)" comment from Wauconda, IL
    Jan 07, 2015

    I think Airoom would benefit from having their own tradesmen as employees rather than relying on subcontractors. If subcontractors must be used, having some alternates would help to avoid scheduling issues if a subcontractor cannot make the dates due to illness or other conflicts.

    Did you find this helpful? Yes
More Reviews & Comments

Affiliations

  • GuildQuality
  • 2008 Qualified Remodeler Top 500
  • Better Business Bureau
  • ENERGY STAR
  • EPA Lead-Safe Certified Firm
  • NAHB Certified Green Professional
  • National Association of the Remodeling Industry (NARI)
  • National Kitchen and Bath Association
GuildQuality Member
Guildmember
Since 2010

Types of Work

  • Custom home (49)
  • New home (49)
  • Whole house remodel (49)

Recent Activity

  • 6/16/15 Airoom Architects, Builders and Remodelers received feedback from a customer in Naperville, IL.
  • 6/10/15 Airoom Architects, Builders and Remodelers received feedback from a customer in LaGrange, IL.
  • 6/03/15 Airoom Architects, Builders and Remodelers received feedback from a customer in Glencoe, IL.
  • 6/01/15 Airoom Architects, Builders and Remodelers received feedback from a customer in Long Grove, IL.

More about Airoom Architects, Builders and Remodelers

As a GuildQuality Guildmember, Airoom Architects, Builders and Remodelers relies on our customer surveying to help them deliver an exceptional customer experience.

We have surveyed customers on behalf of Airoom Architects, Builders and Remodelers in Chicago, IL; Naperville, IL; Highland Park, IL; Evanston, IL; Wheaton, IL; Park Ridge, IL; Northbrook, IL; Winnetka, IL; Skokie, IL; Oak Park, IL; and 85 other cities in Illinois.

In this report, Airoom Architects, Builders and Remodelers has published a summary of the customer feedback they've received since they joined GuildQuality in March 2010. In that time, 231 out of 414 customers (56%) responded to a GuildQuality satisfaction survey, with the most recent response in June 2015.

Airoom Architects, Builders and Remodelers surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.

If you are a Airoom Architects, Builders and Remodelers customer, and if Airoom Architects, Builders and Remodelers completed work for you after March of 2010 but you haven't yet received a survey, please let us know.

If you have had work done by Airoom Architects, Builders and Remodelers since March of 2010 and have not received a survey, please share your review. Once we receive your feedback, we'll mail you a post card with instructions on how to verify and publish your review. We rely on this verification process to ensure that all feedback published is from actual customers.

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