The install crew was very messy and left a lot of trash and marks all over the windows, additionally they left a lot of tape i had to peal myself. I feel that should all be covered by the crew but they seemed very busy and overbooked so they weren't able to pay attention to details like that.
The salesman from the very beginning was patient, understanding, took his time, made good recommendations, and was very professional through the whole process.
Stellar service from start to finish!
I will recommend
This my second home I have had them do and it I’m very happy.
I've used Window World a few times prior, this is the worst installation experience I've had. The installers halfway cleaned up after themselves. I am questioning if down clothes were even used. There were chunks of glass left behind both inside and outside. I understand there will be some glass left behind but this was excessive. The installers also left grease all over my walls, bathroom doors and worst of all 2 spots in the carpet in my daughters room. The carpet is less than 2 years old and cost me 10K. Installers also left a long metal rod covered in grease in my backyard where my husband almost ran over it while mowing. It's unfortunate because I really enjoy working with Window World but this installation was sub par.
Our windows are absolutely beautiful. The guys worked diligently to get them installed quickly and properly. Once they were done, they showed us how to properly open and close them. Highly recommend
Excellence.....from start to finish... THEN...MORE Excellence afterward on follow up. I will use them again
The product is good, the installer terrible
I am hoping the quality of the windows is far better than the installation. Very disappointed with all the glue I have to get off the windows all the seams that were not filled in correctly on the outside. All of the window seal that was destroyed.
They damaged my window and the paint. They have not fixed it. I doubt they will fix it. They withdrew the payment on my credit card without talking to me first.
I am likely to recommend Window World to a friend because they have fantastic service and prices.
Most trusted company and the communication and expectations are met and exceeded. The fast and efficient installation is wonderful.
I would definitely recommend the company, but maybe not my contractor or the crew that came to my house. My salesperson was great. There were a couple of phrases that were missed in the presentation.
Gordon did a great job of quickly earning my trust and was patient in explaining the options and answering my questions. Scott was very professional and answered questions while leading his install crew.
Great service. Generally easy to work with. Good window for the price. Installation went very well.
Great product
Yes for sure ! Great to work with. Keep you informed every step of the way .
It was good prices and quick service.
Very professional install. The new window looks wonderful.
Everything was great from the proposal to installation.
They were on time and did what they agreed to do.
My experience was very positive, so would not hesitate to pass this on.
On time for repair. Fast installation . The crew came to the door made contact and went right to work. Answered all my questions and cleaned up before they were gone. English speaking crew.
Everything happened as was described , in fact better