Patrick A Finn, LTD
1244 West Northwest HighwayPalatine, IL 60067(847) 358-4133

We have over two decades of home building and remodeling experience. We’ve built, renovated and remodeled well over 350 homes. Our skilled team is dedicated to quality craftsmanship and design. We will take your project from a concept, to design, through completed construction. We employ only the most dedicated and experienced artisans to build your home. Our experience means you get superior craftsmanship done on time and within budget. (more)


Customer Feedback Summary

Of 85 customers surveyed, 56 responded (66%)
Likely to Recommend
98%
Clean & Safe
96%
Value
96%
Trust
98%
Construction Quality
95%
Budget
95%
Communication
89%
Employees & Subcontractors
98%
Problem Resolution
96%
Expertise
98%
Professional & Organized
93%

Map of Recent Work

Reviews & Comments Reviews Only All Projects

Reviews & Comments

16 Reviews
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2
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  • comment
    Expertise
    Mt. Prospect, IL
    Nov 22, 2013

    Their carpenters are highly qualified and provided quality work.

  • comment
    Communication
    Mt. Prospect, IL
    Nov 22, 2013

    We received updates by the foreman on a daily basis throughout the entire project.

  • comment
    Problem Resolution
    Mt. Prospect, IL
    Nov 22, 2013

    All issues were handled right away, never a problem.

  • comment
    Clean & Safe
    Mt. Prospect, IL
    Nov 22, 2013

    We lived in our home during most of the time and before the crew left for the day, the work areas were always either broom swept or vacuumed.

  • comment
    Employees & Subcontractors
    Mt. Prospect, IL
    Nov 22, 2013

    They really were a pleasure to work with. They always answered all of our questions and wanted to make sure we were completely satisfied throughout the project.

  • comment
    Trust
    Mt. Prospect, IL
    Nov 22, 2013

    Highly professional and honest.

  • comment
    Area For Improvement
    Mt. Prospect, IL
    Nov 22, 2013

    Really none.

  • comment
    Area Of Satisfaction
    Mt. Prospect, IL
    Nov 22, 2013

    First of all, exceptional quality work on every phase of the project. Second, the daily contact with the foreman and his crew. They all knew exactly what was going on, where they were regarding progress and kept us fully informed. Whenever we had questions or if something had to get tweaked, it was never a problem and they took care of it right away.

  • comment
    Lead Source
    Mt. Prospect, IL
    Nov 22, 2013

    A friend.

  • comment
    Likely To Recommend
    Mt. Prospect, IL
    Nov 22, 2013

    I have recommended Patrick A Finn to many friends, co-workers and clients.

  • review
    Mike W.
    Mt. Prospect, IL
    Nov 22, 2013
    Patrick A Finn, LTD

    We had a great experience working with the entire Patrick A Finn team. They kept us informed throughout the entire process and everyone made sure we were always completely satisfied on a daily basis. Our designer was really fun to work with helping us make the right decisions during the selection phase of our home improvement project. Thanks go out to everyone for a job done exceptionally well and making our home look and feel brand new. We highly recommend Patrick A. Finn for any and all home improvement projects. Mike & Sue, Mount Prospect, IL.

  • comment
    Area Of Satisfaction
    Palatine, IL
    Oct 04, 2013

    They came and left when they said they would and cleaned up well.

  • comment
    Area Of Satisfaction
    Arlington Heights, IL
    Sep 07, 2013

    Patrick and his employees were very kind and considerate of ur special need situation.

  • comment
    Area Of Satisfaction
    Arlington Heights, IL
    Sep 06, 2013

    The quality craftsmanship and ingenuity of his master carpenter was superior to others when we looked at other house builders. It was a primary reason for choosing Patrick A Finn. They were very willing to work with us on our allowance choices and design input.

  • comment
    Lead Source
    Arlington Heights, IL
    Sep 06, 2013

    We have lived in the Arlington Heights area for a number of years prior to our rebuild. During that time we watched, inspected and talked with various builders in the area about their services. We meet with homeowners to listen and learn from their experiences. Patrick A Finn's company also came out on top in quality, reputation and service.

  • review
    Darrell M.
    Arlington Heights, IL
    Sep 06, 2013
    Patrick A Finn, LTD

    Building a custom home is a reflection of the homeowner. The attention to detail, thought in design, quality of craftsmanship and comfort of living in the home - are all aspects that reflect upon the homeowner. When we decided to tear down and rebuild, finding a construction company that matched these skills with us - forming a partnership was imperative to a the successful outcome. We achieved this with Patrick A Finn, LTD. We couldn't be happier and more comfortable in our new home. Not many people say they would do it again, but we would.

  • comment
    Additional Comment
    Arlington Heights, IL
    Jul 17, 2013

    We're really happy with our experience. He's got a great staff, and he should treat them well.

  • comment
    Area Of Satisfaction
    Arlington Heights, IL
    Jul 17, 2013

    I was most satisfied with the level of service that they give as well as their attention to detail and care for their customers.

  • comment
    Area Of Satisfaction
    Arlington Heights, IL
    Jun 16, 2013

    Very professional contractors and employees. Greg was very responsive and addressed our concerns promptly.

  • comment
    Area Of Satisfaction
    Arlington Heights, IL
    May 10, 2013

    They exceeded expectations when it came to creativity.

More Reviews & Comments

GuildQuality Partner Affiliations

  • Wellborn Authorized Contractor
  • Remodelers Advantage

Affiliations

  • GuildQuality
GuildQuality Member
Guildmember
Since 2011
GuildQuality Master Award Winner
Guildmaster Award Winner
2012, 2013

More about Patrick A Finn, LTD

As a GuildQuality Guildmember, Patrick A Finn, LTD relies on our customer surveying to help them deliver an exceptional customer experience.

We have surveyed customers on behalf of Patrick A Finn, LTD in Arlington Heights, IL; Palatine, IL; Arlington Heigths, IL; Barrington, IL; Mt. Prospect, IL; Inverness, IL; Mt Prospect, IL; North Barrington, IL; Schaumburg, IL; Mount Prospect, IL; and 15 other cities in Illinois..

In this report, Patrick A Finn, LTD has published a summary of the customer feedback they've received since they joined GuildQuality in October 2011. In that time, 56 out of 85 customers (66%) responded to a GuildQuality satisfaction survey, with the most recent response in November 2013.

Patrick A Finn, LTD surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.

If you are a Patrick A Finn, LTD customer, and if Patrick A Finn, LTD completed work for you after October of 2011 but you haven't yet received a survey, please let us know.

If you have had work done by Patrick A Finn, LTD since October of 2011 and have not received a survey, please share your review. Once we receive your feedback, we'll mail you a post card with instructions on how to verify and publish your review. We rely on this verification process to ensure that all feedback published is from actual customers.

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2014 Guildmaster Application

Patrick A Finn, LTD is a candidate for a 2014 Guildmaster Award. The Guildmaster Awards recognize exemplary service among home builders, remodelers, developers, and home services contractors. Click here to review this year's qualifications.

To be eligible for consideration, Patrick A Finn, LTD must survey all of their customers.

If you are a recent customer of Patrick A Finn, LTD and have not yet received a customer satisfaction survey, please let us know. We need your feedback in order to conduct a thorough review of Patrick A Finn, LTD's application.