Legacy Remodeling, INC
3090 West Liberty AvePittsburgh, PA 15216(412) 341-1933

For more than 20 years, Swing Line Windows has been the Pittsburgh home remodeling company you've relied on for high quality, name brand replacement windows, exterior entry doors, storm doors, vinyl siding and roofing products at affordable prices. Swing Line Windows has taken the step into the next generation and has grown not only as a company but as a family, which is why we chose to become Legacy Remodeling, Inc. The name may have changed, but the commitment to excellent quality and service you have come to expect continues. A Legacy of Excellence in Home Remodeling (more)


Customer Feedback Summary

Of 1,044 customers surveyed, 681 responded (65%)
Clean & Safe
98%
Communication
87%
Concern For Needs
96%
Professional & Organized
93%
Project Manager Professionalism
97%
Quality: Workmanship/Materials/Crew
96%
Sales Solutions
96%
Value
96%
Likely to Recommend
93%
Follow Up
90%

Map of Recent Work

Reviews & Comments Reviews Only All Projects
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Reviews & Comments

210 Ratings
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  • Legacy Remodeling, INC
    Review by Thomas R. of Pittsburgh, PA
    Jul 31, 2015

    I would recommend Legacy to anyone.

    Did you find this helpful? Yes
  • Legacy Remodeling, INC
    Review by Matthew H. of Pittsburgh, PA
    Jul 24, 2015

    Excellent work by Legacy. My home looks great!

    Did you find this helpful? Yes
  • Legacy Remodeling, INC
    Review by Dorothy N. of Oakmont, PA
    Jul 23, 2015

    If they got the contractor that we had, they would love the work. Everything else got messed up in the meantime.

    Did you find this helpful? Yes
  • Legacy Remodeling, INC
    Review by Charles L. of New Brighton, PA
    Jul 10, 2015

    They were very professional, very honest and had a very nice no pressure sales process.

    Did you find this helpful? Yes
  • "Recognize Excellence" comment from Vandergrift, PA
    Jul 06, 2015

    Rich and Mike, THE two man crew.I want the owner of the company to know that I just bought this house one year ago. My house [ my life ] of 16 years was burnt to the ground one and a half years ago. One day my 13 year old son and I were leaving to go trout fishing, Rich ask "only one pole" and I had to explain that we are still rebuilding. The next day Rich gave my son a new rod and reel because "you can't fish with only one rod". These are the little things that put smiles on our faces and still tears in my eyes, but you have GOOD guys working HARD for you. THANKS!

    Did you find this helpful? Yes
  • Legacy Remodeling, INC
    Review by Brian G. of Vandergrift, PA
    Jul 06, 2015

    The 2 man crew went above and beyond for me.

    Did you find this helpful? Yes
  • Legacy Remodeling, INC
    Review by Jonathan R. of Monongahela, PA
    Jul 01, 2015

    Very pleased with everything from beginning to end. We had a fairly new door we replaced from another company that was a terrible experience. LEGACY was 110% better than any other company that we have worked with.

    Did you find this helpful? Yes
  • Legacy Remodeling, INC
    Review by Rick R. of Pittsburgh, PA
    Jun 30, 2015

    A truly enjoyable experience from start to finish! Dale was a pleasure to work with and very informative. The installation crew was professional (Jeff, Kevin & Dave) and did an awesome job installing our windows working quickly and efficiently. We will definitely be using Legacy Remodeling for future home improvements. I would recommend Legacy to anyone looking for an enjoyable and quality home remodeling experience.

    Did you find this helpful? Yes
  • "Area Of Satisfaction" comment from Pittsburgh, PA
    Jun 29, 2015

    I was satisfied with all of the sales person's instructions and helpful recommendations of things we need to have done before the windows were put in. I like that you guys were willing to do a small number of windows versus some companies who wanted us to do all the windows.

    Did you find this helpful? Yes
  • Legacy Remodeling, INC
    Review by Ellen F. of Claysville, PA
    Jun 29, 2015

    The towel bar has already come off the wall which I am really not happy with.

    Did you find this helpful? Yes
  • Legacy Remodeling, INC
    Review by Robert C. of Verona, PA
    Jun 29, 2015

    I am very impressed, and will use Legacy Remodeling again next year.

    Did you find this helpful? Yes
  • Legacy Remodeling, INC
    Review by Sue M. of Aliquippa, PA
    Jun 25, 2015

    PROFESSIONAL is what I can share about Legacy. I am NOT a person that's indecisive about anything that I need. I searched around and was satisfied with Legacy's background. I went to the Box Stores and they have outside installer, inside sales people and many different products/Co. BUT I needed someone under one umbrella, that kept communication with one another, start to finish. Mr. Frazer from Legacy came to my home, fabrication to installation it was all scheduled, done and gone. Couldn't have asked for a more complete satisfaction from one company then the Legacy Inc!! I will add one more EXCILLENT, THUMBS-UP workmanship to their Installer. (I forgot his name) He even went beyond installing my door but showed/shared while insulating my new door, he noticed the builders didn't insulate my deco frame around the outside so he took the time to make sure he did that as well so moisture wouldn't enter. Who does that...someone who is proud of their reputation and workmanship, that's who!

    Did you find this helpful? Yes
  • Legacy Remodeling, INC
    Review by Brandon R. of Elizabeth, PA
    Jun 22, 2015

    It all goes back to Antoine. He really was one of the deciding factors in us going with Legacy.

    Did you find this helpful? Yes
  • Legacy Remodeling, INC
    Review by Frank F. of Moon Twp, PA
    Jun 22, 2015

    We are very pleased with our siding project, and love the Hardie board siding now on our house.

    Did you find this helpful? Yes
  • Legacy Remodeling, INC
    Review by John D. of Pittsburgh, PA
    Jun 20, 2015

    Kurt was great about showing us our options, and the crew that came out was highly professional and did wonderful work.

    Did you find this helpful? Yes
  • Legacy Remodeling, INC
    Review by Ian T. of Upper St Clair, PA
    Jun 02, 2015

    The process was handled very well. The work crew were excellent. Great job. We're very happy. There was an issue with one thing and they promptly rectified it.

    Did you find this helpful? Yes
  • Legacy Remodeling, INC
    Review by Mike S. of Glenshaw, PA
    May 27, 2015

    The work crew that came. Gill and Rob, they were the most professional crew I have ever seen. I would refer to them as craftsman because they knew their job.

    Did you find this helpful? Yes
  • Legacy Remodeling, INC
    Review by William W. of Pittsburgh, PA
    May 27, 2015

    They always do a great job. I have had them for other things, such as windows, and they always do great job.

    Did you find this helpful? Yes
  • Legacy Remodeling, INC
    Review by Jim L. of Valencia, PA
    May 27, 2015

    They are very nice and professional.

    Did you find this helpful? Yes
  • Legacy Remodeling, INC
    Review by Matt R. of Venetia, PA
    May 26, 2015

    Legacy has the best people working for them. My roof turned out great. And Richard was the most helpful with everything. And he knows what he's talking about. Thank you

    Did you find this helpful? Yes
More Reviews & Comments

GuildQuality Partner Affiliations

  • James Hardie Preferred Remodeler

Affiliations

  • GuildQuality
GuildQuality Member
Guildmember
Since 2012
GuildQuality Master Award Winner
Guildmaster Award Winner
2014
Feedback Milestone
10 Consecutive Great Reviews
2015 - See more

Types of Work

  • Windows & doors (843)
  • Siding (711)
  • Roof (695)
  • Insulation (684)
  • Gutters (12)
  • +5 More

Recent Activity

  • 7/31/15 Legacy Remodeling, INC received feedback from a customer in Jeannette, PA.
  • 7/31/15 Legacy Remodeling, INC received feedback from a customer in Pittsburgh, PA.
  • 7/31/15 Legacy Remodeling, INC received feedback from a customer in Pittsburgh, PA.
  • 7/26/15 Legacy Remodeling, INC received feedback from a customer in Grove City, PA.
  • 7/24/15 Legacy Remodeling, INC received feedback from a customer in Pittsburgh, PA.

More about Legacy Remodeling, INC

As a GuildQuality Guildmember, Legacy Remodeling, INC relies on our customer surveying to help them deliver an exceptional customer experience.

We have surveyed customers on behalf of Legacy Remodeling, INC in Pittsburgh, PA; Bethel Park, PA; Upper St Clair, PA; Bridgeville, PA; Wexford, PA; Washington, PA; Allison Park, PA; Monroeville, PA; Moon Township, PA; Glenshaw, PA; and 146 other cities in Pennsylvania, West Virginia and Ohio.

In this report, Legacy Remodeling, INC has published a summary of the customer feedback they've received since they joined GuildQuality in June 2012. In that time, 681 out of 1,044 customers (65%) responded to a GuildQuality satisfaction survey, with the most recent response in July 2015.

Legacy Remodeling, INC surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.

If you are a Legacy Remodeling, INC customer, and if Legacy Remodeling, INC completed work for you after June of 2012 but you haven't yet received a survey, please let us know.

If you have had work done by Legacy Remodeling, INC since June of 2012 and have not received a survey, please share your review. Once we receive your feedback, we'll mail you a post card with instructions on how to verify and publish your review. We rely on this verification process to ensure that all feedback published is from actual customers.

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