Legacy Remodeling, INC of Pittsburgh, PA reviews and customer feedback from GuildQuality surveys
Legacy Remodeling, INC
3090 West Liberty AvePittsburgh, PA 15216(412) 341-1933

For more than 20 years, Swing Line Windows has been the Pittsburgh home remodeling company you've relied on for high quality, name brand replacement windows, exterior entry doors, storm doors, vinyl siding and roofing products at affordable prices. Swing Line Windows has taken the step into the next generation and has grown not only as a company but as a family, which is why we chose to become Legacy Remodeling, Inc. The name may have changed, but the commitment to excellent quality and service you have come to expect continues. A Legacy of Excellence in Home Remodeling (more)


Customer Feedback Summary

Of 914 customers surveyed, 600 responded (66%)
Clean & Safe
97%
Communication
87%
Concern For Needs
96%
Professional & Organized
93%
Project Manager Professionalism
97%
Quality: Workmanship/Materials/Crew
95%
Sales Solutions
96%
Value
96%
Likely to Recommend
93%
Follow Up
90%

Map of Recent Work

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Reviews & Comments

141 Ratings
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  • Legacy Remodeling, INC
    Review by John W. of Bethel Park, PA
    Feb 21, 2015

    I have had them put in windows, two storm doors, and a door. I have dealt with them on three different occasions. Jeff has been the main reason that I return. He is a fantastic installer. I am overall pleased with my dealings with the company.

    Did you find this helpful? Yes
  • Legacy Remodeling, INC
    Review by Jarrod B. of Belle Vernon, PA
    Feb 21, 2015

    This is my third time using them and I'm extremely happy.

    Did you find this helpful? Yes
  • Legacy Remodeling, INC
    Review by Kevin T. of McKeesport, PA
    Feb 18, 2015

    I am well satisfied with the completed job of installing 2 storm doors on my home. I would recommend Legacy to anyone looking for home improvement work.

    Did you find this helpful? Yes
  • Legacy Remodeling, INC
    Review by Shirley B. of McKeesport, PA
    Feb 13, 2015

    They came when they said they'd be here, did the job well, and now I have a beautiful new front door.

    Did you find this helpful? Yes
  • Legacy Remodeling, INC
    Review by Edward G. of West Mifflin, PA
    Jan 15, 2015

    Legacy Remodeling was very professional and did quality work. So far everything looks good.

    Did you find this helpful? Yes
  • Legacy Remodeling, INC
    Review by Madeline L. of Oakdale, PA
    Jan 07, 2015

    I'd say they are very thorough and did a great job of cleaning up. Also, the guys who worked here were very nice.

    Did you find this helpful? Yes
  • Legacy Remodeling, INC
    Review by Bill M. of Pittsburgh, PA
    Jan 07, 2015

    The project manager was very good at keeping me addressed of what was going on. He addressed my needs when there were changes in the scheduling. The crew was very good at explaining everything. They did a very nice job.

    Did you find this helpful? Yes
  • "Likely To Recommend" comment from Pittsburgh, PA
    Jan 07, 2015

    I already have recommended Legacy to a few people. My new windows have made such a difference inside and out.

    Did you find this helpful? Yes
  • "Area Of Satisfaction" comment from Pittsburgh, PA
    Dec 31, 2014

    I was most satisfied with the smooth and easy installation.

    Did you find this helpful? Yes
  • Legacy Remodeling, INC
    Review by Harold D. of Pittsburgh, PA
    Dec 31, 2014

    They did a beautiful job, and I am perfectly satisfied.

    Did you find this helpful? Yes
  • "Recognize Excellence" comment from Washington, PA
    Dec 31, 2014

    Dale was very nice and professional, and Jeff and his crew were top notch!

    Did you find this helpful? Yes
  • Legacy Remodeling, INC
    Review by Richard K. of Pittsburgh, PA
    Dec 20, 2014

    From the moment our sales person arrived to the installation of the windows.I felt like they had all of the best products, and installation. Their quality of service is excellent I would recommend them to anyone.

    Did you find this helpful? Yes
  • Legacy Remodeling, INC
    Review by William P. of Allison Park, PA
    Dec 19, 2014

    I had a new roof put on my house, it was finished in early December. I am still picking up scraps of wood & tar paper out of my yard, along with old roofing nails. I have to be careful or my grand daughter or my dog could step on them. Other than that the job turned out beautiful. I do have new materials left over, (6 sheets of OSB & 5 bundles of shingles), that I have know idea what to do with them, but I do know I paid for them. A little too much ordered.

    Did you find this helpful? Yes
  • "Remodeling Concerns" comment from Pittsburgh, PA
    Dec 19, 2014

    I was worried about fly by night companies, people that pull up and don't have a clue what they're doing. The kind of company that has to leave every 5 minute to get a part or whatever. Legacy Remodeling came, set up, did everything, and were gone. They didn't even ask to use the bathroom.

    Did you find this helpful? Yes
  • Legacy Remodeling, INC
    Review by Judith V. of Pittsburgh, PA
    Dec 19, 2014

    The gentlemen that put the window in were very courteous, respectful, neat, and knowledgeable. They were more than I expected.

    Did you find this helpful? Yes
  • Legacy Remodeling, INC
    Review by Kevin P. of Cranberry Township, PA
    Dec 12, 2014

    I would rate them 4 stars.

    Did you find this helpful? Yes
  • Legacy Remodeling, INC
    Review by Bill L. of Glenshaw, PA
    Dec 12, 2014

    Legacy Remolding is very professional and has good craftsmanship.

    Did you find this helpful? Yes
  • Legacy Remodeling, INC
    Review by John D. of Pittsburgh, PA
    Nov 20, 2014

    Everything was excellent. It was very professionally done.. Legacy Remodeling answered all my questions to my satisfaction and they followed through on everything the did.

    Did you find this helpful? Yes
  • Legacy Remodeling, INC
    Review by Mike M. of Butler, PA
    Nov 12, 2014

    THE INSTALLERS DID EVERY I ASK AND MORE. THEY ADDRESSED ANY CONCERN I HAD.THEY EXPLAINED EVERY THING TO MAKE SHORE I WAS HAPPY WITH THE DIRECTION THEY WERE GOING. THE SIDING INSTALLERS TOOK GREAT PRIDE IN THERE WORK.WOULD RECOMMEND RUSS AND SIDING CREW TO ANYONE.

    Did you find this helpful? Yes
    Response from Legacy Remodeling, INC
    Nov 20, 2014

    Thank you so much for your kind words. We work very hard to make sure our customers are satisfied with the work we do. Please pass our name along to your friends and family. Repeat and referral business is the most important way for us to grow our company.

  • Legacy Remodeling, INC
    Review by Mike G. of Cranberry Twp, PA
    Oct 27, 2014

    As a serious DIYer who does it all, it's rare that I contract out repairs. When I have to, I try to make sure that I get someone who understands and can provide the kind of the quality work that I'm looking for. Recently, some large sections of Hardi plank siding on my house needed replacing - poor initial installation and even worse repairs a few years ago. Legacy did an excellent job that easily met my standards - nice people/great quality. work.

    Did you find this helpful? Yes
More Reviews & Comments

GuildQuality Partner Affiliations

  • James Hardie Preferred Remodeler

Affiliations

  • GuildQuality
GuildQuality Member
Guildmember
Since 2012
GuildQuality Master Award Winner
Guildmaster Award Winner
2014

Types of Work

  • Windows & doors (713)
  • Siding (581)
  • Roof (565)
  • Insulation (554)
  • Gutters (12)
  • +5 More

Recent Activity

  • 2/25/15 Legacy Remodeling, INC received feedback from a customer in Mc Donald, PA.
  • 2/24/15 Legacy Remodeling, INC received feedback from a customer in Monroeville, PA.
  • 2/23/15 Legacy Remodeling, INC received feedback from a customer in Lower Burrell, PA.
  • 2/22/15 Legacy Remodeling, INC received feedback from a customer in Coraopolis, PA.
  • 2/21/15 Legacy Remodeling, INC received feedback from 3 customers.

More about Legacy Remodeling, INC

As a GuildQuality Guildmember, Legacy Remodeling, INC relies on our customer surveying to help them deliver an exceptional customer experience.

We have surveyed customers on behalf of Legacy Remodeling, INC in Pittsburgh, PA; Bethel Park, PA; Upper St Clair, PA; Bridgeville, PA; Wexford, PA; Monroeville, PA; Allison Park, PA; Gibsonia, PA; Washington, PA; Cranberry Township, PA; and 139 other cities in Pennsylvania, West Virginia and Ohio.

In this report, Legacy Remodeling, INC has published a summary of the customer feedback they've received since they joined GuildQuality in June 2012. In that time, 600 out of 914 customers (66%) responded to a GuildQuality satisfaction survey, with the most recent response in February 2015.

Legacy Remodeling, INC surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.

If you are a Legacy Remodeling, INC customer, and if Legacy Remodeling, INC completed work for you after June of 2012 but you haven't yet received a survey, please let us know.

If you have had work done by Legacy Remodeling, INC since June of 2012 and have not received a survey, please share your review. Once we receive your feedback, we'll mail you a post card with instructions on how to verify and publish your review. We rely on this verification process to ensure that all feedback published is from actual customers.

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2015 Guildmaster Application

Legacy Remodeling, INC is a candidate for a 2015 Guildmaster Award. The Guildmaster Awards recognize exemplary service among home builders, remodelers, developers, and home services contractors. Click here to review this year's qualifications.

To be eligible for consideration, Legacy Remodeling, INC must survey all of their customers.

If you are a recent customer of Legacy Remodeling, INC and have not yet received a customer satisfaction survey, please let us know. We need your feedback in order to conduct a thorough review of Legacy Remodeling, INC's application.