For more than 20 years, Swing Line Windows has been the Pittsburgh home remodeling company you've relied on for high quality, name brand replacement windows, exterior entry doors, storm doors, vinyl siding and roofing products at affordable prices. Swing Line Windows has taken the step into the next generation and has grown not only as a company but as a family, which is why we chose to become Legacy Remodeling, Inc. The name may have changed, but the commitment to excellent quality and service you have come to expect continues. A Legacy of Excellence in Home Remodeling More
GuildQuality customer satisfaction surveys enable homeowners to rate their contractor on a scale of zero to four (with zero being the worst and four being the best) in all sorts of categories. Our members can publish a summary of those answers here on their profile page, displaying a bar for as many or as few questions as they like. The score for each category indicates the percentage of survey respondents who answered a three or four to that particular question.
Windows & doors (947)
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.
I am very pleased with the quality of the windows I selected. The quality of the work done by Greg Rufel was outstanding. I was very happy they were selected for my job. I am not satisfied however with the quality ofd the caulking around two of my second floor windows. The other windows were caulked beautifully, but these two were not. There area areas where there is no caulk seal at all. I called Greg and he said he would stop back when he was in the area. He has not come yet. I would like Greg or someone else to return to look at these windows and make the necessary corrections. I would be 100% satisfied after that.
Our original install date got postponed so we were very disappointed . However 3 days later they called to come and install our 9 windows and a sliding door w blinds built in . They were truly wonderful !! Could not be happier ! Great crew and true craftsmen at their job !! I went up to the attic later that night to see two of the Windows and passed out was taken to the hospital . No reason as why but our salesman stopped the next day to check the job out,when he found out I was in the hospital he made a trip to see me on his way home ..out of his way !! Such a blessing to have met them all and would highly recommend them to everyone ! When we get a new front door it will definitely be from you !! Thank you all so much !
As a GuildQuality Guildmember, Legacy Remodeling, INC relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Legacy Remodeling, INC in Pittsburgh, PA; Bethel Park, PA; Upper St Clair, PA; Bridgeville, PA; Wexford, PA; Monroeville, PA; Glenshaw, PA; Moon Township, PA; Washington, PA; Coraopolis, PA; and 153 other cities in Pennsylvania, West Virginia and Ohio.
In this report, Legacy Remodeling, INC has published a summary of the customer feedback they've received since they joined GuildQuality in June 2012. In that time, 744 out of 1,149 customers (65%) responded to a GuildQuality satisfaction survey, with the most recent response in January 2016.
Legacy Remodeling, INC surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.
If you are a Legacy Remodeling, INC customer, and if Legacy Remodeling, INC completed work for you after June of 2012 but you haven't yet received a survey, please let us know.
Thanks for letting us know that this comment may be inappropriate. A member of our team will review the comment.
Thank you for sharing your feedback. We will send you a post card with instructions on how to confirm your review. Once we receive your confirmation, we will publish your review.