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Freedom Heating and AC

96 ratings
888 County Rd D West, Suite 205, New Brighton, MN 55112(612) 306-6400
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About this company

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Freedom Heating and AC

Freedom Heating & Air Conditioning, Inc. is a family and veteran owned and operated HVAC company. Freedom Heating & Air Conditioning, Inc. is accredited with the Better Business Bureau, Nate Certified and members of The National Comfort Institute, Minnesota Heating and Cooling Association and National Association of the Remodeling Industry. We are working hard to build a reputation that is based on honesty, quality and value. We are licensed, bonded and insured and have completed thousands of projects across the Minneapolis/St. Paul metropolitan area.

Types of work

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Air conditioning & heating

Most helpful reviews

What is this?

What is this?

We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.

Comments

In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.

Reviews

Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.

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I have used Freedom for maintenance and for installation and find them to be very professional,prompt, and efficient. I recommend them highly.
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I strongly recommend Freedom Heating and AC! Top notch service from start to finish!

Response from Freedom Heating and AC

Mar 13, 2016
Thank you very much it was a pleasure serving you. We look forward to seeing you in the future!
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Very knowledgeable and easy to work with. Very professional and Rae Lynn is a gem to work with!

Response from Freedom Heating and AC

Mar 13, 2016
Thank you for the chance to work with you. Please let us know what we can do for you in the future!
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I know it's nice to see the start rating but know it's real, not just a passive rating. They do great work and show interest in what you are doing. Ours was more of a small remodel/expansion to the heating system but they didn't treat it with any less professionalism or enthusiasm than our prior experience...

Response from Freedom Heating and AC

Mar 13, 2016
Thank you for the chance to work with you once again Daren. We really do appreciate your personal review and continued business. Please let us know what we can do for you in the future!
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Freedom staff made us feel important...we felt their customer service from all areas/staff went above and beyond.

Response from Freedom Heating and AC

Feb 23, 2016
Thank you very much for your kind works and business. Please let us know how we can serve you in the future!
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The staff went above and beyond to assist me on Friday afternoon at 1:00 to restore heat in my rental unit by 6:00 pm. Not only was Rae Lyn friendly, she was extremely helpful when I had follow up questions the following week (billing/invoice). If you want the job done right and be treated with respect,...

Response from Freedom Heating and AC

Feb 02, 2016
Thank you sir for your kind words and your business.
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The workmanship was good but the communication was totally lacking.
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Tech was wrong about diagnosis, $80 wasted.
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Freedom heating and AC is very professional, takes pride in there work and makes other Hvac companies look bad.. I wouldn't use anyone else with all my experience with Hvac companies. I'm very happy and lucky to find such a professional reasonable company.Thank you Freedom and AC

Response from Freedom Heating and AC

Jan 22, 2016
Thank you Brad for the ind words and your continued business. We look forward to working with you in the future.
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Prompt response to my query and service request.
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Affiliations

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  • BBB A+ Accredited Business

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Answers from contractors near New Brighton, MN

how to report a complaint to warn homeowners of a roofer's bad/irrespoonsible customer service?

Amy of Gutter King of Twin Cities PRO answered:

Aug 17, 2015
Reviews are very important to such a company. I would advise filing a complaint with the BBB in your area as other have stated, along with sharing your experience on their other pages like google, fac ... read more
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howlong does it take to get a permit and inspection on an installalation of walkintub

Amy of Gutter King of Twin Cities PRO answered:

Jul 22, 2015
Safe Step Walk in Tubs located out of Burnsville, MN has GREAT tubs, and awesome staff. You'll get scheduled for an estimate, where they check out the area, to make sure they can do the job, as far as ... read more
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