Mark, the sales rep and Kelly, the installer were professional, personable, and demonstrated a great sense of caring.
I really appreciate the work that Bath Planet has done for us, they did a good job!
I was very happy with the gentleman that did the work. Everything was done very professionally and there was no mess. It was really good! I have another bathroom that I hope to be able to use their services again.
The sales person was knowledgeable and timely, helped us change the choice of door to better fit our needs, and the installation person, Jordy Juarez was exceptional!
They did an awesome job.
I started
It turned out very well.
Good quality work and workmanship at a competitive price.
I am 100% happy and pleased with their work, their workmanship, the workers, the quality, and everything about it.
excellent work in a very timely matter
We weren't going to remodel the bathroom, but I injured my back. We got the shower put in, and I love it. It's great. The young man that installed it, worked hard for two full days. He did not take a break, and I had to force him to get some water.
yes.
Shower stall was built on site to my specifications. Method of construction ensures durability and longevity.
Very pleased with overall experience. Expensive, but you get what you pay for. The product and customer service has been excellent, and the whole experience was stress-free.
They provide great quality and professionalism.
Cameron did a great job he was very professional and got things done very quickly.
Quality work. Far too expensive, beyond what quality can justify.
Wasn't sure if we could afford it, but they made it possible. Excellent worker/installer. Already recommended to 2 friends.
Excellent products, Ryan’s workmanship was superb.
I am enjoying the new shower; it turned out wonderful.
I was going to cancel my order for a conversion of tub to shower because of shower base being defective when received at their shop a few times. When the next day they said the had 1 available. install was started /complete. contacted office for levelness of base which is a FEW inches higher on wall side and COUPLE inches on door side, center is level. they explained that is how their bases are made, making an uneven base with HIGH
POTENTIAL for slipping on uneven base. I don't believe this is a good base other than to get my order complete. Replacement for even base with no charge
The job came out well but I can't honestly recommend USA Bath because of the lead time on getting anything started. I signed the contract in March and the job was completed at the end of August. Add to that the terms from USA Bath were 50% of the total job cost up front. Meant giving USA Bath $6,000 then waiting five months before anything happened.
For the relatively high price and the job not being done correctly in the first place, it is a bit difficult to refer a friend. I think paying as much as I did for a shower remodel, I would have expected better workmanship and for the job to be done right the first time. Instead somebody has to come back to redo the caulking and re-attach the tub spout that came off the wall the first time the water was turned on to the tub. I'd be a little embarrassed to demand that kind of money and offer that kind of workmanship. Especially taking the extra day it took to accomplish. Was supposed to be done in two days, but instead took three.
We put an order in March, and they didn't do the work until last week! It's been six months.
After the installation, the customer service was lacking. I have a problem, but I'm not able to get in touch with anyone.