Installer and quality of product are first class!!
I will tell anyone who is seeking a walk-in shower that Bath Planet of Oklahoma will do a super and neat job. I am really enjoying my new walk-in shower for the safety and beauty of my new shower.
I was very happy with the gentleman that did the work. Everything was done very professionally and there was no mess. It was really good! I have another bathroom that I hope to be able to use their services again.
Everyone we dealt with was knowledgeable and professional. Awesome attention to detail.
I was very happy with the project.
The sales person was knowledgeable and timely, helped us change the choice of door to better fit our needs, and the installation person, Jordy Juarez was exceptional!
I am a little confused as to if Bath Planet's portion of the project is only the demolition of the old bathtub and surround with a new Walk-In Shower and Surround OR is it the whole bathroom remodel project including demolition and installation through Hometown Restyling
If you want quality and a project that's gets done right and on time, this is company for you
If anyone were to ask me I would definitely recommend USA Bath.
Bath Planet was amazing at explaining everything. They took the time to look at the project and told me what would be done. It was great, and they paid a lot of attention and answered questions.
Will recommend to friends and family.
They did a great job. I was very pleased.
Quality Of Workmanship - Abosltuley, I was satisfied with the workmanship.
Recognized Excellence - I would like to recognize the installer, I think it was Devon. He was very courteous, very professional, and did a great job.
Areas For Improvement - They didn't fall short in any area.
Areas Of Satisfaction - They did a lot more than I thought they would do. I was very appreciative of that.
Additional Comments - I think for a change, it's one of the best companies I have dealt with.
Areas Of Satisfaction - We were delighted with our 2 finished bathrooms…our worker was top notch and completed the jobs ahead of schedule, perfectly!
We are very pleased with the quality and looks of our new bathroom.
Clean - Aaron placed drop clothes on the floor every day. Cleaned up the site every day and took trash with him every even when finished for the day.
Communication - They stayed in contact with us right after signing the contract. As start date got closer arrangements were made and Aaron communicated daily schedules and was very punctual every day.
Quality Of Materials - I was impressed with the materials used in our remodeling project. I don’t think you could get any better.
Quality Of Workmanship - The workmanship was excellent. Aaron’s attention to detail was the best. I did not see anything of concern and his ability to put it together with near perfect fit. Outstanding!!
Recognized Excellence - Aaron always did a great job. Todd was very comfortable to talk with and listened to our concerns. And the two Ladies I talked with on the phone were helpful and great to talk with. Everyone we dealt with was outstanding.
Areas For Improvement - I can’t think of any area.
Areas Of Satisfaction - I think I would have to say the actual demolition and remodel stood out the most. Better than I expected.
Sales Knowledge - Todd made it very smooth and relaxed when we talk with him about our project.
Additional Comments - We are very happy with our remodel and have been sharing our experience with friends that ore planning remodel projects.
Clean - Daily
Quality Of Materials - Lifetime Warranty
Areas For Improvement - Happy with the whole experience
Additional Comments - Brett is the Best!
I am beyond delighted with my new bathroom! Devin with Bath Planet transformed it into the bathroom of my dreams!
Recognized Excellence - Devin did an exceptional job! Very nice to work with!
Areas Of Satisfaction - Shower came out beyond my expectations!
Referral Program - Yes
Additional Comments - We are completely satisfied.
Communication - USA Bath texted me often to advise on the progress of the order and when it was to be delivered and set up. They were very good.
The guy that did the work was very professional and did a very good job. I love it.
The whole process was great from the young man who came to give an estimate to the communications from the company to the kind, patient installer who did a great job!
Clean - Installer was great at keeping it as clean as possible!
Communication - Any phone conversations were very polite and informative and could not have asked for better people!
Quality Of Materials - Love their quality!
Quality Of Workmanship - Bret could not have done a better job- wish he could help me with other projects in my house needing to be done but Bath Planet has a great young man who does a great job!
Recognized Excellence - Ruben, Carol in office and obviously Bret the installer
Areas For Improvement - None
Areas Of Satisfaction - They exceeded all expectations.
Sales Knowledge - Ruben was great at explaining everything.
Additional Comments - Just a wonderful experience- which is difficult to say these days….
Recognized Excellence - The entire crew was good.
They did a great job and were on time.
Superior service, excellent communication and exceptional craftsmen.
We are really pleased with USA Bath - Home of Bath Planet in Sacramento. What my wife and I received from USA Bath - Home of Bath Planet in Sacramento was not what we were expecting. It was much, much more! They especially surprised us with their customer care. Their was a small flaw in our bathroom, and they did not hesitate to address it. The only way to fix the flaw was to rip out the entire bath and redo it. They did not hesitate. They had the materials there within a few weeks and had the job completed. We are very pleased with USA Bath - Home of Bath Planet in Sacramento and what went on.
Improvement Suggestion - Do not change anything!
Areas Of Satisfaction - They exceeded my expectations in all areas.
We had a flood on Saturday, July 4th weekend and contacted our insurance company who in turn contacted American Cleaning and Restoration South LLC who then contacted us immediately. They were willing to come out right away which would mean arriving around midnight. We opted for first thing Sunday... more
I thought the end product was extremely lacking. The renderings didn't look correct since the windows and ceilings were not correctly represented even though pictures and dimensions were provided. I also thought the selection process was very limited. I would not recommend this to anyone as I th... more
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